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liveperson.com

liveperson.com is SSL secured

Free website and domain report on liveperson.com

Last Updated: 22nd May, 2023 Update Now
Overview

Snoop Summary for liveperson.com

This is a free and comprehensive report about liveperson.com. The domain liveperson.com is currently hosted on a server located in Ashburn, Virginia in United States with the IP address 54.198.218.142, where the local currency is USD and English is the local language. Our records indicate that liveperson.com is privately registered by PERFECT PRIVACY, LLC. Liveperson.com has the potential to be earning an estimated $15 USD per day from advertising revenue. If liveperson.com was to be sold it would possibly be worth $10,654 USD (based on the daily revenue potential of the website over a 24 month period). Liveperson.com receives an estimated 5,116 unique visitors every day - a huge amount of traffic! This report was last updated 22nd May, 2023.

About liveperson.com

Site Preview: liveperson.com liveperson.com
Title: LivePerson
Description: LivePerson’s Conversational AI platform provides solutions for customer care, Conversational Commerce, voice solutions, and more.
Keywords and Tags: hardware, software
Related Terms: conversational, conversational agent, conversational agents, conversational card twitter specs, conversational intelligence, conversational video messaging, liveengage liveperson login, liveengage www liveperson net, liveperson login, server iad liveperson net chat
Fav Icon:
Age: Over 25 years old
Domain Created: 24th August, 1998
Domain Updated: 9th November, 2021
Domain Expires: 23rd August, 2024
Review

Snoop Score

3/5 (Great!)

Valuation

$10,654 USD
Note: All valuation figures are estimates.

Popularity

High
Note: Popularity is estimated.

Rank, Reach and Authority

Alexa Rank: 111,138
Alexa Reach:
SEMrush Rank (US):
SEMrush Authority Score:
Moz Domain Authority: 0
Moz Page Authority: 0

Organic vs Paid (Google Ads)

Traffic

Visitors

Daily Visitors: 5,116
Monthly Visitors: 155,715
Yearly Visitors: 1,867,340
Note: All visitors figures are estimates.

Visitors By Country

Revenue

Revenue

Daily Revenue: $15 USD
Monthly Revenue: $444 USD
Yearly Revenue: $5,322 USD
Note: All revenue figures are estimates.

Revenue By Country

SEO

Backlinks Analysis (SEMrush)

Top New Follow Links

Top Ranking Keywords (US)

Domain Analysis

Value Length
Domain: liveperson.com 14
Domain Name: liveperson 10
Extension (TLD): com 3
Expiry Check:

Page Speed Analysis

Average Load Time: 1.10 seconds
Load Time Comparison: Faster than 74% of sites

PageSpeed Insights

Avg. (All Categories) 55
Performance 28
Accessibility 76
Best Practices 75
SEO 75
PWA 22
0–49 (Fail) 50–89 (Average) 90–100 (Pass)
URL: https://www.liveperson.com/
Updated: 20th September, 2022

1.22 seconds
First Contentful Paint (FCP)
86%
8%
6%

0.01 seconds
First Input Delay (FID)
94%
4%
2%

Simulate loading on desktop
28

Performance

Indicates how well the page is performing and highlights opportunities where performance may be improved for liveperson.com. This includes details about optimizing page load times which can result in a better user experience.

Other

Defer offscreen images — Potential savings of 34 KiB
Time to Interactive can be slowed down by resources on the page. Liveperson.com should consider lazy-loading offscreen and hidden images.
URL Resource Size (Bytes) Potential Savings (Bytes)
https://static.liveperson.com/static-assets/2022/03/14134305/FC_Homepage-Thumbnail%402x.jpg
34470
34470
Minify CSS
Cascading Style Sheets (CSS) files can contribute to network payload sizes. Liveperson.com should consider minifying CSS files.
Minify JavaScript
JavaScript (JS) files can contribute to network payload sizes and increase script parse times. Liveperson.com should consider minifying JS files.
Reduce unused CSS — Potential savings of 59 KiB
Dead and/or unused rules in Style Sheets (CSS) can contribute to network payload sizes. Liveperson.com should consider removing dead rules from style sheets and deferring the loading of CSS not used for above-the-fold content.
URL Transfer Size (Bytes) Potential Savings (Bytes)
/*! jQuery UI - v1.12.1 - 2017-03-19 * http://jqueryui.com * Includes: draggable.css, core.css, resi...
52678
47031
#onetrust-banner-sdk{-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%} ...
16484
13448
Enable text compression
Text-based resources should be served with compression, such as gzip, deflate or brotli.
Preconnect to required origins
Resource hints, such as 'preconnect' or 'dns-prefetch', may assist in establishing early connections to important third-party origins.
Initial server response time was short — Root document took 150 ms
It is advised to keep the server response time short for the main document, because all other requests depend on it.
URL Time Spent (Ms)
https://www.liveperson.com/
148.238
Preload key requests
Key requests can be preloaded by using '<link rel=preload>'. Liveperson.com should consider using '<link rel=preload>' to prioritize fetching resources that are currently requested later in page load.
Use video formats for animated content
Large GIFs are inefficient for delivering animated content. It is recommended to use MPEG4/WebM videos for animations and PNG/WebP for static images instead of GIF.
Remove duplicate modules in JavaScript bundles
Ensure that no duplicate JavaScript modules from bundles exist to reduce bytes consumed by network activity.
Avoid serving legacy JavaScript to modern browsers — Potential savings of 38 KiB
Polyfills and transforms enable legacy browsers to use new JavaScript features. For bundled JavaScript it is recommended to adopt a modern script deployment strategy using module/nomodule feature detection. This will reduce the amount of code shipped to modern browsers.
URL Potential Savings (Bytes)
https://connect.facebook.net/signals/config/345761245895989?v=2.9.83&r=stable
11340
https://connect.facebook.net/signals/config/260036111459291?v=2.9.83&r=stable
11330
https://info.liveperson.com/js/forms2/js/forms2.min.js
9203
https://cdn.cookielaw.org/scripttemplates/6.30.0/otBannerSdk.js
6570
https://lpcdn.lpsnmedia.net/le_unified_window/10.20.1.9-release_5536/desktopEmbedded.js?version=10.20.1.9-release_5536
116
https://snap.licdn.com/li.lms-analytics/insight.min.js
72
https://s7.addthis.com/static/layers.fa6cd1947ce26e890d3d.js
58
https://www.liveperson.com/commons-6115c0c21b6d230f74fe.js
55
https://s7.addthis.com/js/300/addthis_widget.js
54
https://script.hotjar.com/modules.d00377d3a043900eb4ef.js
48
https://connect.facebook.net/en_US/fbevents.js
45
https://unpkg.com/@lottiefiles/lottie-player@0.4.0/dist/lottie-player.js
44
https://www.liveperson.com/app-a67934f98310cfbd574b.js
27
Preload Largest Contentful Paint image
It is recommended to preload images used by LCP elements, to improve LCP time.
Avoid chaining critical requests — 5 chains found
Below is a list of Critical Request Chains, which shows which resources are loaded with a high priority. Liveperson.com should consider reducing the length of chains, reducing the download size of resources, or deferring the download of unnecessary resources to improve page load.
User Timing marks and measures — 3 user timings
Make use of the User Timing API to measure an app's real-world performance during key user experiences.
Name Type Start Time (Ms) Duration (Ms)
onInitialClientRender
Mark
1967.324
addthis.render_toolbox
Mark
2882.542
addthis.render_layers_followtoolbox
Mark
3321.151
All text remains visible during webfont loads
Make use of the font-display CSS feature, which will ensure text is user-visible while webfonts are loading.
Keep request counts low and transfer sizes small — 214 requests • 6,149 KiB
It is advised to add a budgets.json file in order to set budgets for the quantity and size of page resources.
Resource Type Requests Transfer Size (Bytes)
Total
214
6296250
Other
74
2175718
Script
70
2062575
Image
58
1882955
Document
6
107248
Font
2
60663
Stylesheet
4
7091
Media
0
0
Third-party
156
1796062
Lazy load third-party resources with facades
Consider replacing third-party embeds with a facade until they are required (use lazy loading).
Largest Contentful Paint element — 1 element found
The element which was identified as the Largest Contentful Paint.
Element
g > g > g.png > image
Largest Contentful Paint image was not lazily loaded
Above-the-fold images that are lazily loaded render later in the page lifecycle, which can delay the largest contentful paint.
Avoid large layout shifts — 5 elements found
Below is a list of all DOM elements that contribute to the CLS of the page.
Element CLS Contribution
Previous Next LivePerson® recognized for developing cross-industry AI solution…
0.059901946545436
div.pane > div.container > div.row > div.col-lg-6
0.039340857789065
Conversational AI that’s anything but artificial Create meaningful, personaliz…
0.023588439048693
We use cookies 🍪 By clicking “Accept All Cookies,” you agree we can store cook…
0.015528572512623
Solutions Success Services Resources Curiously Human AI About Log in
0.0037356962320871
Uses passive listeners to improve scrolling performance
Improve the page's scroll performance by marking touch and wheel event listeners as 'passive'.
Avoids `document.write()`
Avoid or limit the use of external scripts that are dynamically injected via 'document.write()' as users on slow connections will be delayed by tens of seconds.
Avoid long main-thread tasks — 16 long tasks found
Below is a list of the longest tasks on the main thread, which is useful when identifying the worst input delay contributors.
URL Start Time (Ms) Duration (Ms)
https://www.clarity.ms/eus2-d/s/0.6.40/clarity.js
5394
668
https://unpkg.com/@lottiefiles/lottie-player@0.4.0/dist/lottie-player.js
7520
391
https://www.clarity.ms/eus2-d/s/0.6.40/clarity.js
6349
378
https://script.hotjar.com/modules.d00377d3a043900eb4ef.js
4984
226
https://www.clarity.ms/eus2-d/s/0.6.40/clarity.js
6144
205
https://lptag.liveperson.net/lptag/api/account/5288836/configuration/applications/taglets/.jsonp?v=2.0&df=undefined&s=salesPages&b=undefined
4617
135
https://unpkg.com/@lottiefiles/lottie-player@0.4.0/dist/lottie-player.js
8002
108
https://www.liveperson.com/8b7b4f80-443c3d9f8660b51ac0ed.js
1788
95
https://unpkg.com/@lottiefiles/lottie-player@0.4.0/dist/lottie-player.js
7911
91
https://global.localizecdn.com/localize.js
1498
90
https://s7.addthis.com/js/300/addthis_widget.js
3753
90
https://www.googletagmanager.com/gtm.js?id=GTM-K85P2PM&gtm_auth=L7YAdZ4-MYemlNPui4lJ0g&gtm_preview=env-2&gtm_cookies_win=x
3013
72
https://www.liveperson.com/
5311
70
https://cdn.cookielaw.org/scripttemplates/6.30.0/otBannerSdk.js
3971
62
Unattributable
233
60
https://lpcdn.lpsnmedia.net/le_unified_window/10.20.1.9-release_5536/desktopEmbedded.js?version=10.20.1.9-release_5536
6062
53
Avoid non-composited animations — 13 animated elements found
It is recommended to avoid non-composited animations which are often janky and increase CLS.
Element Name
Success Services
Resources
BELLA Health™
Discover Conversational Cloud
Success Services
Voice Solutions
About
Curiously Human AI
Discover our values
Log in
Solutions
Conversational Cloud
We use cookies 🍪 By clicking “Accept All Cookies,” you agree we can store cook…
Has a `<meta name="viewport">` tag with `width` or `initial-scale`
It is advised to use a '<meta name="viewport">' tag for the optimization of liveperson.com on mobile screens.

Budgets

Performance budget
It is advised to keep the quantity and size of all network requests under the targets set by the provided performance budget.
Timing budget
It is advised to set a timing budget to monitor the performance of your site.

Audits

Network Requests
Below is a list of network requests that were made during page load.
URL Protocol Start Time (Ms) End Time (Ms) Transfer Size (Bytes) Resource Size (Bytes) Status Code MIME Type Resource Type
http://liveperson.com/
http/1.1
0
57.930999901146
246
0
301
text/html
https://liveperson.com/
http/1.1
58.251000009477
127.81800003722
345
0
301
text/html
https://www.liveperson.com/
h2
128.14999977127
275.39499988779
60918
323672
200
text/html
Document
https://global.localizecdn.com/localize.js
h2
288.22899982333
355.11199990287
22571
60353
200
application/javascript
Script
https://fonts.googleapis.com/css2?family=Inter:wght@400;700&family=Space+Grotesk:wght@400;600;700&display=swap
h2
288.47099980339
311.62900011986
1515
7984
200
text/css
Stylesheet
https://unpkg.com/@dotlottie/player-component@1.0.0/dist/dotlottie-player.js
h2
288.70499972254
325.72099985555
92627
339861
200
application/javascript
Script
https://unpkg.com/@lottiefiles/lottie-player@0.4.0/dist/lottie-player.js
h2
288.96400006488
326.92599995062
80899
310149
200
application/javascript
Script
https://static.liveperson.com/static-assets/2022/08/26160656/logo-light-new-png.png
h2
343.58499990776
429.31200005114
10068
9566
200
image/png
Image
https://static.liveperson.com/static-assets/2022/03/17143936/Featured_Resource_CH_Blog_1x.jpg
h2
359.33399992064
456.23000012711
27259
26755
200
image/jpeg
Image
https://static.liveperson.com/static-assets/2022/03/17143938/Featured_Resource_Fast_Company_1x.jpg
h2
453.91399972141
573.28000012785
19466
18962
200
image/jpeg
Image
https://static.liveperson.com/static-assets/2022/08/25095502/logos-alone-rev.svg
h2
454.07199999318
587.29499997571
101237
279330
200
image/svg+xml
Image
https://static.liveperson.com/static-assets/2022/03/14134305/FC_Homepage-Thumbnail%402x.jpg
h2
454.39999969676
574.95199982077
35014
34470
200
image/jpeg
Image
https://static.liveperson.com/static-assets/2022/08/31100108/cost-savings_asset-thumbnail%402x.jpg
h2
454.57400009036
601.63699975237
730364
729861
200
image/jpeg
Image
https://static.liveperson.com/static-assets/2022/02/14123738/Homepage_07_UseCase_MW_02-14_2x.png
h2
454.80800000951
523.09399982914
87226
86683
200
image/png
Image
https://static.liveperson.com/static-assets/2022/02/01233807/icon_product-conversational-cloud_circle-gradient.png
h2
455.25799971074
551.21199972928
9764
9222
200
image/png
Image
https://static.liveperson.com/static-assets/2022/02/09184917/Homepage_09-1-Product-KS_1-14_2x-3.png
h2
455.45300003141
511.79799996316
20744
20202
200
image/png
Image
https://static.liveperson.com/static-assets/2022/02/01233808/icon_product-voice_circle-gradient.png
h2
455.64199984074
558.01599984989
10242
9700
200
image/png
Image
https://static.liveperson.com/static-assets/2022/02/12225744/Homepage_09-2-Product-KS_2-11_2x.png
h2
455.82500007004
555.17800012603
24056
23513
200
image/png
Image
https://static.liveperson.com/static-assets/2022/02/01233808/icon_product-bella-health_circle-gradient.png
h2
456.02599997073
510.03400003538
10162
9621
200
image/png
Image
https://static.liveperson.com/static-assets/2022/02/09185016/Homepage_09-3-Product-KS_1-14_2x-1.png
h2
456.60499995574
563.03500011563
90906
90363
200
image/png
Image
https://static.liveperson.com/static-assets/2022/02/01233807/icon_product-succes-services_circle-gradient.png
h2
456.83400006965
562.68499977887
10125
9585
200
image/png
Image
https://static.liveperson.com/static-assets/2022/02/09185039/Homepage_09-4-Product-KS_1-20_2x-3.png
h2
456.95600006729
514.07000003383
26108
25567
200
image/png
Image
https://static.liveperson.com/static-assets/2022/02/10151819/By-need_Commerce_Logo-SVG-DavidsBridal-LE-02-10.svg
h2
457.08299987018
553.29299997538
3334
6805
200
image/svg+xml
Image
https://static.liveperson.com/static-assets/2022/04/29162528/04-Virgin-Media.svg
h2
457.25199999288
531.50299983099
98197
268422
200
image/svg+xml
Image
https://static.liveperson.com/static-assets/2022/02/14171600/homepage-10-values-JV_02-14%402x.png
h2
457.57699990645
596.1909997277
181407
180863
200
image/png
Image
https://static.liveperson.com/static-assets/2022/02/10104619/Values_13-Photo-LE_02-03_2x.jpg
h2
457.67999999225
524.43399978802
14790
14246
200
image/jpeg
Image
https://static.liveperson.com/static-assets/2022/02/09185130/Homepage_12-Logo-LE_1-10_2x-1.jpg
h2
457.82599970698
580.59099968523
22563
22032
200
image/jpeg
Image
https://static.liveperson.com/static-assets/2022/03/04095023/Stevie-Award-thumbnail-V1-large_2x.jpg
h2
457.93099980801
488.73699968681
58149
57605
200
image/jpeg
Image
https://static.liveperson.com/static-assets/2022/05/09125956/globe-2-neutral-99.svg
h2
458.32799980417
556.97799986228
1697
2697
200
image/svg+xml
Image
https://www.liveperson.com/app-a67934f98310cfbd574b.js
h2
458.58899969608
571.01899990812
76406
515461
200
application/javascript
Script
https://www.liveperson.com/dc6a8720040df98778fe970bf6c000a41750d3ae-2f91262c12143648e281.js
h2
458.73200008646
550.85999984294
5480
13350
200
application/javascript
Script
https://www.liveperson.com/644f92c5-b1ed9e5044fbd0f3ac48.js
h2
458.84400000796
572.50599982217
18704
74187
200
application/javascript
Script
https://www.liveperson.com/8b7b4f80-443c3d9f8660b51ac0ed.js
h2
458.93999980763
574.3370000273
63612
252318
200
application/javascript
Script
https://www.liveperson.com/b637e9a5-2333b407fb67851a7bda.js
h2
459.03400005773
552.85999970511
32051
90092
200
application/javascript
Script
https://www.liveperson.com/ea88be26-5ec726b97ccd91807533.js
h2
459.10499989986
560.21700007841
70920
279637
200
application/javascript
Script
https://www.liveperson.com/framework-0624a34481a5ac3a4b67.js
h2
459.2649997212
562.1819999069
47748
149083
200
application/javascript
Script
https://www.liveperson.com/webpack-runtime-2752376cfa6d55632fb6.js
h2
459.49599985033
542.89099993184
3383
5564
200
application/javascript
Script
https://www.googletagmanager.com/gtm.js?id=GTM-K85P2PM&gtm_auth=L7YAdZ4-MYemlNPui4lJ0g&gtm_preview=env-2&gtm_cookies_win=x
h2
459.56799993291
492.73600010201
87239
255533
200
application/javascript
Script
https://static.liveperson.com/static-assets/2022/02/09152152/chevron-icon-sprite-20px%402x.png
h2
463.67899980396
544.0219999291
1554
1012
200
image/png
Image
https://fonts.gstatic.com/s/spacegrotesk/v13/V8mDoQDjQSkFtoMM3T6r8E7mPbF4C_k3HqU.woff2
h2
464.18599970639
468.93499977887
21956
21028
200
font/woff2
Font
https://fonts.gstatic.com/s/inter/v12/UcC73FwrK3iLTeHuS_fvQtMwCp50KnMa1ZL7W0Q5nw.woff2
h2
468.26200000942
471.78900009021
38707
37780
200
font/woff2
Font
https://global.localizecdn.com/api/lib/FZjQTjths9SWX/tu?v=461
h2
473.23999973014
557.77900014073
1061
594
200
application/json
XHR
https://global.localizecdn.com/api/lib/FZjQTjths9SWX/g?v=0&l=source
h2
474.06999999657
499.96499996632
6821
16088
200
text/plain
XHR
https://static.liveperson.com/static-assets/2022/02/11163056/Homepage_1-Combo-LE_1-14_leopard.json
h2
495.21700013429
789.62699975818
1725121
2834883
200
application/json
XHR
https://static.liveperson.com/static-assets/2022/02/11113125/HP-illust_1r2.json
h2
498.13299998641
606.92699998617
81342
379817
200
application/json
XHR
https://static.liveperson.com/static-assets/2022/02/11113133/HP-illust_2r1.json
h2
499.56099968404
634.55099985003
205051
413173
200
application/json
XHR
https://static.liveperson.com/static-assets/2022/02/11113138/HP-illust_3r1.json
h2
500.76299998909
552.20700008795
56904
139184
200
application/json
XHR
https://static.liveperson.com/static-assets/2022/02/08121310/lp-gradient-10p-1-1.jpg
h2
505.12199988589
628.87000013143
262283
261738
200
image/jpeg
Image
https://static.liveperson.com/static-assets/2022/02/09152151/arrow-icon-sprite-20px%402x.png
h2
505.36799989641
567.97500001267
2033
1491
200
image/png
Image
https://static.liveperson.com/static-assets/2022/02/09101946/commerce_circle-orange.svg
h2
559.24300011247
580.10899974033
1930
3104
200
image/svg+xml
Image
https://static.liveperson.com/static-assets/2022/02/09101819/care_circle-orange.svg
h2
559.48100006208
644.47199972346
3245
5968
200
image/svg+xml
Image
data
599.15799973533
600.52500013262
0
29418
200
image/png
Image
https://global.localizecdn.com/api/lib/FZjQTjths9SWX/tl.gif?l=source&c=9149637
h2
656.51200013235
707.10399979725
705
43
200
text/plain
Image
https://global.localizecdn.com/api/lib/FZjQTjths9SWX/tl.gif?l=en&c=4568450
h2
656.61399997771
737.64199996367
705
43
200
text/plain
Image
data
791.92599980161
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0
16964
200
image/png
Image
data
793.03900012746
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0
15895
200
image/png
Image
https://global.localizecdn.com/api/lib/FZjQTjths9SWX/g?v=1790&l=en
h2
830.08099999279
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14908
200
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XHR
data
923.27299993485
925.14699976891
0
55121
200
image/png
Image
data
927.86299996078
931.94899987429
0
125659
200
image/png
Image
https://d1hryyr5hiabsc.cloudfront.net/web2020/css/window.min.css?c=266
h2
957.42199989036
1041.9370001182
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5923
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Network Round Trip Times — 0 ms
High Network RTT (Round Trip Times) can have a large impact on performance. Providing servers geographically closer to the user could improve performance.
Server Backend Latencies — 0 ms
High server latencies indicate the server is overloaded or has a poor backend performance.
Tasks
Below is a list of the top-level main thread tasks that executed during page load.
Start Time (Ms) End Time (Ms)
279.835
18.391
360.218
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367.846
90.289
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13.402
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48.872
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390.646
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14.572
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1610.72
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5.889
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16.034
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13.008
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45.975
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1973.252
13.639
2019.081
5.665
2024.773
71.714
2127.69
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2134.97
32.666
2176.328
180.756
2361.413
46.719
2409.483
11.352
2424.81
27.675
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39.666
2530.257
10.244
2540.549
20.594
2561.166
123.501
2684.716
5.354
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52.865
2745.153
7.012
2754.512
7.42
2787.284
27.603
2819.075
6.442
2826.335
25.068
2861.072
11.103
2876.281
10.617
2894.303
13.039
2915.717
53.338
2985.767
16.891
3009.572
5.884
3017.617
27.514
3062.152
135.22
3201.387
17.085
3218.484
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3236.334
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5.102
3247.854
39.146
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8.437
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3319.649
69.268
3389.873
18.599
3408.891
85.015
3493.934
226.272
3720.279
11.198
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3746.539
5.753
3756.32
23.281
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3802.5
7.226
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50.382
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6.125
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6.172
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24.301
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5.541
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5.328
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4506.821
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22.235
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22.944
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667.864
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204.827
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377.698
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5.908
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30.461
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5.888
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9.542
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11.293
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8.968
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6.869
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5.401
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5.19
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5.402
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6.276
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5.064
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5.347
7912.207
8.748
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5.817
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5.428
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5.49
7978.562
8.607
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6.435
8011.997
7.973
8028.389
5.91
8069.205
5.313
8094.026
9.076
8204.124
10.263
8227.373
6.594
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5.085
8346.267
5.562
8414.304
6.837
8459.116
5.318
8539.874
8.35
8615.717
6.332
8706.558
5.15
9219.288
8.016
9387.654
36.192
9581.888
59.569
9703.537
7.462
9717.148
6.769
9745.104
9.081
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6.688
9791.993
7.908
Diagnostics
Below is a collection of useful page vitals.
View Data
Metrics
Below is a collection of metrics.
View Data
Script Treemap Data
Provide as required, for treemap app.

Metrics

First Contentful Paint — 1.3 s
The time taken for the first image or text on the page to be rendered.
Cumulative Layout Shift — 0.127
Cumulative Layout Shift is the measurement of visible elements collective movement within the viewport.
View Data

Audits

First Meaningful Paint — 1.3 s
The time taken for the primary content of the page to be rendered.

Other

Eliminate render-blocking resources — Potential savings of 630 ms
Resources, such as JavaScript and style sheets, can block the first paint of the page. Liveperson.com should consider delivering critical JavaScript/style sheets (JS/CSS) inline and deferring all non-critical JS/CSS.
URL Transfer Size (Bytes) Potential Savings (Ms)
https://fonts.googleapis.com/css2?family=Inter:wght@400;700&family=Space+Grotesk:wght@400;600;700&display=swap
1515
230
https://global.localizecdn.com/localize.js
22571
270
https://unpkg.com/@dotlottie/player-component@1.0.0/dist/dotlottie-player.js
92627
390
https://unpkg.com/@lottiefiles/lottie-player@0.4.0/dist/lottie-player.js
80899
160
Efficiently encode images — Potential savings of 744 KiB
Unoptimized images can consume more cellular data than what is necessary.
URL Resource Size (Bytes) Potential Savings (Bytes)
https://static.liveperson.com/static-assets/2022/08/31100108/cost-savings_asset-thumbnail%402x.jpg
729861
500293
https://static.liveperson.com/static-assets/2022/02/08121310/lp-gradient-10p-1-1.jpg
261738
226879
https://static.liveperson.com/static-assets/2022/03/17143936/Featured_Resource_CH_Blog_1x.jpg
26755
20424
https://static.liveperson.com/static-assets/2022/03/17143938/Featured_Resource_Fast_Company_1x.jpg
18962
13881
Avoid multiple page redirects — Potential savings of 340 ms
Redirects can cause additional delays before the page can begin loading. Liveperson.com should avoid multiple or unnecessary page redirects.
URL Time Spent (Ms)
http://liveperson.com/
190
https://liveperson.com/
150
https://www.liveperson.com/
0
Avoid an excessive DOM size — 1,389 elements
A large DOM (Document Object Model) will increase memory usage, cause longer system calculations as well as costly layout reflows.
Statistic Element Value
Total DOM Elements
1389
Maximum DOM Depth
g > g > g > path
20
Maximum Child Elements
body
55

Metrics

Time to Interactive — 7.6 s
The time taken for the page to become fully interactive.
Speed Index — 2.9 s
The time taken for the page contents to be visibly populated.
Total Blocking Time — 1,760 ms
The total blocking time is the sum of all time periods between First Contentful Paint and Time to Interactive (when task length exceeded 50ms).
Largest Contentful Paint — 3.9 s
The timing of the largest text or image that is painted.

Audits

Max Potential First Input Delay — 670 ms
Users could experience a delay when interacting with the page.

Other

Properly size images — Potential savings of 1,008 KiB
Images can slow down the page's load time. Liveperson.com should consider serving more appropriate-sized images.
URL Resource Size (Bytes) Potential Savings (Bytes)
https://static.liveperson.com/static-assets/2022/08/31100108/cost-savings_asset-thumbnail%402x.jpg
729861
701409
https://static.liveperson.com/static-assets/2022/02/14171600/homepage-10-values-JV_02-14%402x.png
180863
148877
https://static.liveperson.com/static-assets/2022/02/14123738/Homepage_07_UseCase_MW_02-14_2x.png
86683
71362
https://static.liveperson.com/static-assets/2022/03/04095023/Stevie-Award-thumbnail-V1-large_2x.jpg
57605
54644
https://static.liveperson.com/static-assets/2022/02/09185130/Homepage_12-Logo-LE_1-10_2x-1.jpg
22032
18179
https://static.liveperson.com/static-assets/2022/02/09184917/Homepage_09-1-Product-KS_1-14_2x-3.png
20202
16631
https://static.liveperson.com/static-assets/2022/02/10104619/Values_13-Photo-LE_02-03_2x.jpg
14246
11755
https://static.liveperson.com/static-assets/2022/08/26160656/logo-light-new-png.png
9566
8968
Reduce unused JavaScript — Potential savings of 1,024 KiB
It is advised to remove unused JavaScript in order to reduce bytes consumed by network activity.
URL Transfer Size (Bytes) Potential Savings (Bytes)
https://lpcdn.lpsnmedia.net/le_unified_window/10.20.1.9-release_5536/desktopEmbedded.js?version=10.20.1.9-release_5536
303032
205937
https://connect.facebook.net/signals/config/260036111459291?v=2.9.83&r=stable
87074
82233
https://unpkg.com/@dotlottie/player-component@1.0.0/dist/dotlottie-player.js
92627
76053
https://connect.facebook.net/signals/config/345761245895989?v=2.9.83&r=stable
87209
69543
https://www.liveperson.com/ea88be26-5ec726b97ccd91807533.js
70920
62013
https://s7.addthis.com/js/300/addthis_widget.js
116933
57518
https://www.liveperson.com/8b7b4f80-443c3d9f8660b51ac0ed.js
63612
57084
https://lptag.liveperson.net/lptag/api/account/5288836/configuration/applications/taglets/.jsonp?v=2.0&df=undefined&s=salesPages&b=undefined
108811
47381
https://info.liveperson.com/js/forms2/js/forms2.min.js
71152
44546
https://unpkg.com/@lottiefiles/lottie-player@0.4.0/dist/lottie-player.js
80899
43506
https://cdn.cookielaw.org/scripttemplates/6.30.0/otBannerSdk.js
81780
41377
https://s7.addthis.com/static/layers.fa6cd1947ce26e890d3d.js
78023
37236
https://script.hotjar.com/modules.d00377d3a043900eb4ef.js
66232
33789
https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
72197
32952
https://www.googletagmanager.com/gtm.js?id=GTM-K85P2PM&gtm_auth=L7YAdZ4-MYemlNPui4lJ0g&gtm_preview=env-2&gtm_cookies_win=x
87239
31303
https://lpcdn.lpsnmedia.net/le_unified_window/10.20.1.9-release_5536/lpChatV3.min.js?version=10.20.1.9-release_5536
32124
30143
https://lpcdn.lpsnmedia.net/le_unified_window/10.20.1.9-release_5536/UMSClientAPI.min.js?version=10.20.1.9-release_5536
30838
27794
https://www.google-analytics.com/gtm/optimize.js?id=GTM-WNL8F6B
44207
25871
https://www.liveperson.com/framework-0624a34481a5ac3a4b67.js
47748
21522
https://www.liveperson.com/b637e9a5-2333b407fb67851a7bda.js
32051
20946
Serve images in next-gen formats — Potential savings of 2,745 KiB
Consider JPEG 2000, JPEG XR or WebP image formats which provide better compression than PNG and JPEG.
URL Resource Size (Bytes) Potential Savings (Bytes)
678902
670068.15
https://static.liveperson.com/static-assets/2022/08/31100108/cost-savings_asset-thumbnail%402x.jpg
729861
624645.8
297902
274318.8
https://static.liveperson.com/static-assets/2022/02/08121310/lp-gradient-10p-1-1.jpg
261738
244252.85
239666
210676.9
125659
110674.4
https://static.liveperson.com/static-assets/2022/02/14171600/homepage-10-values-JV_02-14%402x.png
180863
95924.95
108895
91036.7
99414
88967.15
98281
85222.55
https://static.liveperson.com/static-assets/2022/02/09185016/Homepage_09-3-Product-KS_1-14_2x-1.png
90363
63332.3
55121
48415.55
29418
24257.45
https://static.liveperson.com/static-assets/2022/03/17143936/Featured_Resource_CH_Blog_1x.jpg
26755
23846.65
47495
21764.75
https://static.liveperson.com/static-assets/2022/03/04095023/Stevie-Award-thumbnail-V1-large_2x.jpg
57605
20306.55
https://static.liveperson.com/static-assets/2022/03/17143938/Featured_Resource_Fast_Company_1x.jpg
18962
16830.15
https://static.liveperson.com/static-assets/2022/02/14123738/Homepage_07_UseCase_MW_02-14_2x.png
86683
14221
https://static.liveperson.com/static-assets/2022/03/14134305/FC_Homepage-Thumbnail%402x.jpg
34470
13293.45
19283
12589.95
16964
12569.75
https://static.liveperson.com/static-assets/2022/02/01233808/icon_product-voice_circle-gradient.png
9700
9017
https://static.liveperson.com/static-assets/2022/02/01233808/icon_product-bella-health_circle-gradient.png
9621
8938
https://static.liveperson.com/static-assets/2022/02/01233807/icon_product-succes-services_circle-gradient.png
9585
8902
https://static.liveperson.com/static-assets/2022/02/09185130/Homepage_12-Logo-LE_1-10_2x-1.jpg
22032
8698.25
https://static.liveperson.com/static-assets/2022/02/01233807/icon_product-conversational-cloud_circle-gradient.png
9222
8539
Avoid enormous network payloads — Total size was 6,149 KiB
Large network payloads can cost users money and are linked to long load times.
URL Transfer Size (Bytes)
https://static.liveperson.com/static-assets/2022/02/11163056/Homepage_1-Combo-LE_1-14_leopard.json
1725121
https://static.liveperson.com/static-assets/2022/08/31100108/cost-savings_asset-thumbnail%402x.jpg
730364
https://lpcdn.lpsnmedia.net/le_unified_window/10.20.1.9-release_5536/desktopEmbedded.js?version=10.20.1.9-release_5536
303032
https://static.liveperson.com/static-assets/2022/02/08121310/lp-gradient-10p-1-1.jpg
262283
https://static.liveperson.com/static-assets/2022/02/11113133/HP-illust_2r1.json
205051
https://static.liveperson.com/static-assets/2022/02/14171600/homepage-10-values-JV_02-14%402x.png
181407
https://s7.addthis.com/js/300/addthis_widget.js
116933
https://lptag.liveperson.net/lptag/api/account/5288836/configuration/applications/taglets/.jsonp?v=2.0&df=undefined&s=salesPages&b=undefined
108811
https://static.liveperson.com/static-assets/2022/08/25095502/logos-alone-rev.svg
101237
https://static.liveperson.com/static-assets/2022/04/29162528/04-Virgin-Media.svg
98197
Serve static assets with an efficient cache policy — 48 resources found
Liveperson.com can speed up repeat visits by increasing the cache lifetime, which is essentially how long before a cached copy expires.
URL Cache TTL (Ms) Transfer Size (Bytes)
https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
0
14222
https://ws.zoominfo.com/pixel/sIAQENljafK1NeY4eIX6
0
2567
https://origin.acuityplatform.com/event/v2/pixel.js
0
2462
https://info.liveperson.com/index.php/form/getForm?munchkinId=501-BLE-979&form=2580&url=https%3A%2F%2Fwww.liveperson.com%2F&callback=jQuery112406944765020631436_1663666010234&_=1663666010235
0
1981
https://munchkin.marketo.net/munchkin.js
0
1158
https://munchkin.marketo.net/munchkin.js
0
1158
https://e.acuityplatform.com/pj?pk=5385787924127240782&pu=https%3A%2F%2Fwww.liveperson.com%2F&pixelKey=5385787924127240782
0
497
https://apt.techtarget.com/activity/activity.gif?activityTypeId=31&cid=1533268&version=2.1.1&ref=https%3A%2F%2Fwww.liveperson.com%2F&r=1663666010631
0
324
https://apt.techtarget.com/activity/activity.gif?activityTypeId=31&cid=1533268&version=2.1.1&ref=https%3A%2F%2Fwww.liveperson.com%2F&r=1663666010633
0
324
https://v1.addthisedge.com/live/boost/ra-621685298b452c11/_ate.track.config_resp
7000
1070
https://accdn.lpsnmedia.net/api/account/5288836/configuration/le-campaigns/zones?fields=id&fields=zoneValue&cb=lpZonesStaticCB
25000
3999
https://accdn.lpsnmedia.net/api/account/5288836/configuration/setting/accountproperties/?cb=accountSettingsCB
25000
3305
https://accdn.lpsnmedia.net/api/account/5288836/configuration/engagement-window/window-confs/3524352430?cb=lpCb58041x81770
28000
3725
https://accdn.lpsnmedia.net/api/account/5288836/configuration/engagement-window/window-confs/3524352430?cb=lpCb85334x7805
28000
3722
https://accdn.lpsnmedia.net/api/account/5288836/configuration/le-campaigns/campaigns/3699608638/engagements/3699614738/revision/2411?v=3.0&cb=lp3699614738&flavor=dependency
28000
3272
https://accdn.lpsnmedia.net/api/account/5288836/configuration/le-campaigns/campaigns/1864676430/engagements/3523920330/revision/2395?v=3.0&cb=lp3523920330&flavor=dependency
28000
3146
https://static.hotjar.com/c/hotjar-1427042.js?sv=7
60000
2832
https://s7.addthis.com/js/300/addthis_widget.js
600000
116933
https://lptag.liveperson.net/lptag/api/account/5288836/configuration/applications/taglets/.jsonp?v=2.0&df=undefined&s=salesPages&b=undefined
630000
108811
https://lptag.liveperson.net/tag/tag.js?site=5288836
630000
8759
https://lptag.liveperson.net/lptag/api/account/5288836/configuration/applications/taglets/.jsonp?v=2.0&df=0&ct=lpSecureStorage%2CsdeInfoScraper%2Clp_sdes%2Ccobrowse%2Clp_typein_slideup%2Cscraper%2Clp_animatedclose_sticky%2ClpActivityMonitor%2CrendererStub%2Clp_version_detector%2Clp_monitoringSDK%2ClpTransporter%2ClpUnifiedWindow%2CSMT%2Chooks%2Clp_SMT%2Cauthenticator%2Clp_global_utils%2CunAuthMessaging%2CjsLoader&s=salesPages&b=1
630000
3676
https://connect.facebook.net/signals/config/345761245895989?v=2.9.83&r=stable
1200000
87209
https://connect.facebook.net/signals/config/260036111459291?v=2.9.83&r=stable
1200000
87074
https://connect.facebook.net/en_US/fbevents.js
1200000
28106
https://trk.techtarget.com/tracking.js
1200000
1598
https://www.google-analytics.com/analytics.js
7200000
20631
https://cdn.cookielaw.org/scripttemplates/6.30.0/otBannerSdk.js
14400000
81780
https://info.liveperson.com/js/forms2/js/forms2.min.js
14400000
71152
https://info.liveperson.com/js/forms2/js/forms2.min.js
14400000
70878
https://cdn.cookielaw.org/scripttemplates/otSDKStub.js
14400000
8030
https://info.liveperson.com/js/forms2/css/forms2.css
14400000
3062
https://info.liveperson.com/js/forms2/css/forms2-theme-simple.css
14400000
677
https://www.liveperson.com/app-a67934f98310cfbd574b.js
24000000
76406
https://www.liveperson.com/ea88be26-5ec726b97ccd91807533.js
24000000
70920
https://www.liveperson.com/8b7b4f80-443c3d9f8660b51ac0ed.js
24000000
63612
https://www.liveperson.com/framework-0624a34481a5ac3a4b67.js
24000000
47748
https://www.liveperson.com/b637e9a5-2333b407fb67851a7bda.js
24000000
32051
https://www.liveperson.com/commons-6115c0c21b6d230f74fe.js
24000000
19025
https://www.liveperson.com/644f92c5-b1ed9e5044fbd0f3ac48.js
24000000
18704
https://www.liveperson.com/dc6a8720040df98778fe970bf6c000a41750d3ae-2f91262c12143648e281.js
24000000
5480
https://www.liveperson.com/webpack-runtime-2752376cfa6d55632fb6.js
24000000
3383
https://www.liveperson.com/component---src-templates-page-js-4bd7d0acb20c0c9e9f5f.js
24000000
2507
https://www.liveperson.com/589-007d2ca966e2983cb12d.js
24000000
2087
https://snap.licdn.com/li.lms-analytics/insight.min.js
27758000
3348
https://z.moatads.com/addthismoatframe568911941483/moatframe.js
55547000
1410
https://www.clarity.ms/eus2-d/s/0.6.40/clarity.js
86400000
23952
https://global.localizecdn.com/localize.js
259200000
22571
https://d1hryyr5hiabsc.cloudfront.net/web2020/css/window.min.css?c=266
533280000
1837
Reduce JavaScript execution time — 3.7 s
JavaScript (JS) execution time can be lowered by reducing the time required for parsing, compiling and executing JS. Delivering smaller JS payloads may help with this.
URL Total CPU Time (Ms) Script Evaluation (Ms) Script Parse (Ms)
https://unpkg.com/@lottiefiles/lottie-player@0.4.0/dist/lottie-player.js
1509.092
945.331
4.081
https://www.liveperson.com/
1161.662
779.867
2.83
https://www.clarity.ms/eus2-d/s/0.6.40/clarity.js
741.612
344.17
0.741
https://script.hotjar.com/modules.d00377d3a043900eb4ef.js
656.978
524.757
4.104
Unattributable
336.89699999999
4.647
0.149
https://info.liveperson.com/js/forms2/js/forms2.min.js
217.864
166.092
7.928
https://s7.addthis.com/js/300/addthis_widget.js
202.1
88.019000000001
5.69
https://www.googletagmanager.com/gtm.js?id=GTM-K85P2PM&gtm_auth=L7YAdZ4-MYemlNPui4lJ0g&gtm_preview=env-2&gtm_cookies_win=x
141.951
129.329
6.146
https://global.localizecdn.com/localize.js
138.846
129.775
1.106
https://cdn.cookielaw.org/scripttemplates/6.30.0/otBannerSdk.js
125.718
74.784
7.469
https://s7.addthis.com/static/layers.fa6cd1947ce26e890d3d.js
115.066
59.879
3.999
https://www.liveperson.com/8b7b4f80-443c3d9f8660b51ac0ed.js
103.028
95.931
3.776
https://www.google-analytics.com/gtm/optimize.js?id=GTM-WNL8F6B
67.597
65.401
1.399
https://lptag.liveperson.net/lptag/api/account/5288836/configuration/applications/taglets/.jsonp?v=2.0&df=undefined&s=salesPages&b=undefined
61.104
48.268
4.573
https://www.liveperson.com/component---src-templates-page-js-4bd7d0acb20c0c9e9f5f.js
59.59
56.972
0.172
https://www.liveperson.com/framework-0624a34481a5ac3a4b67.js
56.866
47.072
2.538
https://lpcdn.lpsnmedia.net/le_unified_window/10.20.1.9-release_5536/desktopEmbedded.js?version=10.20.1.9-release_5536
52.845
27.264
12.596
Minimize main-thread work — 6.4 s
Main-thread work timing can be lowered by reducing the time required for parsing, compiling and executing JS. Delivering smaller JS payloads may help with this.
Category Time Spent (Ms)
Script Evaluation
4027.776
Other
1217.733
Style & Layout
326.732
Garbage Collection
319.361
Rendering
264.37400000001
Script Parsing & Compilation
128.579
Parse HTML & CSS
74.216
Reduce the impact of third-party code — Third-party code blocked the main thread for 410 ms
It is advised to either limit, remove or delay the loading of redundant third-party code which may be significantly impacting load performance.
Third-Party Transfer Size (Bytes) Main-Thread Blocking Time (Ms)
SHOW DETAILS
173526
198.206
SHOW DETAILS
71181
174.909
SHOW DETAILS
226371
25.814
SHOW DETAILS
87239
10.643
SHOW DETAILS
204448
0
SHOW DETAILS
129692
0
SHOW DETAILS
67823
0
SHOW DETAILS
62178
0
SHOW DETAILS
28015
0
SHOW DETAILS
22763
0
SHOW DETAILS
15208
0
SHOW DETAILS
8848
0
SHOW DETAILS
7496
0
SHOW DETAILS
3659
0
SHOW DETAILS
2959
0
SHOW DETAILS
2246
0
SHOW DETAILS
2235
0
SHOW DETAILS
1827
0
SHOW DETAILS
1410
0
SHOW DETAILS
1409
0
SHOW DETAILS
1100
0
SHOW DETAILS
977
0
SHOW DETAILS
704
0
SHOW DETAILS
0
0
Image elements do not have explicit `width` and `height`
Reduce layout shifts and improve CLS by setting explicit width and height properties on image elements.
URL
https://static.liveperson.com/static-assets/2022/02/14123738/Homepage_07_UseCase_MW_02-14_2x.png
https://static.liveperson.com/static-assets/2022/02/09184917/Homepage_09-1-Product-KS_1-14_2x-3.png
https://static.liveperson.com/static-assets/2022/03/04095023/Stevie-Award-thumbnail-V1-large_2x.jpg
https://static.liveperson.com/static-assets/2022/02/14171600/homepage-10-values-JV_02-14%402x.png
https://static.liveperson.com/static-assets/2022/08/31100108/cost-savings_asset-thumbnail%402x.jpg
https://static.liveperson.com/static-assets/2022/02/10104619/Values_13-Photo-LE_02-03_2x.jpg
https://static.liveperson.com/static-assets/2022/02/09185130/Homepage_12-Logo-LE_1-10_2x-1.jpg
https://static.liveperson.com/static-assets/2022/08/26160656/logo-light-new-png.png
https://static.liveperson.com/static-assets/2022/08/25095502/logos-alone-rev.svg
https://static.liveperson.com/static-assets/2022/02/10151819/By-need_Commerce_Logo-SVG-DavidsBridal-LE-02-10.svg
https://static.liveperson.com/static-assets/2022/02/01233807/icon_product-conversational-cloud_circle-gradient.png
https://static.liveperson.com/static-assets/2022/04/29162528/04-Virgin-Media.svg
https://ad.doubleclick.net/ddm/activity/src=11448915;type=invmedia;cat=livep000;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;tfua=;npa=;ord=1?
https://ad.doubleclick.net/ddm/activity/src=11448915;type=invmedia;cat=livep000;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;tfua=;npa=;ord=1?
Registers an `unload` listener
The 'unload' event does not fire reliably, causing issues with browser optimizations such as the Back-Forward Cache. It is recommended that 'pagehide' or 'visibilitychange' events are used instead.
Source
SHOW DETAILS
SHOW DETAILS
SHOW DETAILS
SHOW DETAILS
SHOW DETAILS
76

Accessibility

Indicates how accessible the page is and highlights opportunities where the page can be made more accessible to users of liveperson.com. This includes details about various page attributes that can be optimized.

Navigation

`[accesskey]` values are unique
Access keys assist users with focusing on different parts of the page. Each access key should be unique for proper navigation.
The page contains a heading, skip link, or landmark region
It is advised to provide ways to bypass repetitive content, allowing users to navigate the page efficiently.
`[id]` attributes on active, focusable elements are unique
Ensure all focusable elements have a unique id value to allow them to be visible to users of assistive technologies, like a screen reader.
No element has a `[tabindex]` value greater than 0
Although technically valid, a tabindex value greater than 0 often creates frustrating experiences for users who rely on assistive technologies.

ARIA

`button`, `link`, and `menuitem` elements have accessible names
Without accessible names on elements, screen readers will default to announcing a generic name, which means your content will be less accessible to users who rely on screen readers.
`[aria-hidden="true"]` is not present on the document `<body>`
If aria-hidden=true is set on the document body, assistive technologies, like a screen reader will work inconsistently.
`[aria-hidden="true"]` elements do not contain focusable descendents
Interactive elements within an aria-hidden=true element are unavailable to users of assistive technologies, like a screen reader.
ARIA input fields have accessible names
Generic names are announced to users of assistive technologies, like a screen reader, when an input field does not have an accessible name specified.
ARIA `meter` elements have accessible names
Without accessible names on elements, screen readers will default to announcing a generic name, which means your content will be less accessible to users who rely on screen readers.
ARIA `progressbar` elements have accessible names
Without accessible names on elements, screen readers will default to announcing a generic name, which means your content will be less accessible to users who rely on screen readers.
`[role]`s have all required `[aria-*]` attributes
Some ARIA roles have required 'aria-*' attributes, which provide essential information about state and functionality.
Elements with an ARIA `[role]` that require children to contain a specific `[role]` have all required children.
Some ARIA parent roles cannot perform their intended functions if specific child roles are not used.
`[role]`s are contained by their required parent element
Some ARIA child roles cannot perform their intended functions if specific parent roles are not used.
`[role]` values are valid
All ARIA roles require valid values to perform their intended functions.
ARIA toggle fields have accessible names
Generic names are announced to users of assistive technologies, like a screen reader, when a toggle field does not have an accessible name specified.
ARIA `tooltip` elements have accessible names
Without accessible names on elements, screen readers will default to announcing a generic name, which means your content will be less accessible to users who rely on screen readers.
ARIA `treeitem` elements have accessible names
Without accessible names on elements, screen readers will default to announcing a generic name, which means your content will be less accessible to users who rely on screen readers.
`[aria-*]` attributes have valid values
ARIA attributes cannot be interpreted with invalid values when used by screen readers and other assistive technologies.
`[aria-*]` attributes are valid and not misspelled
ARIA attributes cannot be interpreted with invalid names when used by screen readers and other assistive technologies.

Names and labels

Buttons have an accessible name
Buttons become unusable as they are announced simply as "button" when the button does not have an accessible name, when used by screen readers and other assistive technologies.
Document has a `<title>` element
Search engines, screen reader users and other assistive technology users rely on the title to provide an overview of the page and to help determine if the page is relevant to their search.
No form fields have multiple labels
Having multiple labels for form fields can be confusing to assistive technologies, like a screen reader.
`<frame>` or `<iframe>` elements have a title
Screen reader users and other assistive technology users rely on frame titles to describe the contents of frames.
`<input type="image">` elements have `[alt]` text
Input buttons with alternative text assist screen readers and other assistive technology users to understand its purpose.
Form elements have associated labels
Screen readers and other assistive technologies rely on labels to properly announce form controls.
Links have a discernible name
In order to improve the navigation for screen reader and other assistive technology users, use link text that is unique, focusable and discernible.
`<object>` elements have alternate text
It is advised that alt text is used on '<object>' elements in order to provide meaning to screen reader and other assistive technology users, as these technologies are unable to translate non-text content.

Tables and lists

`<dl>`'s contain only properly-ordered `<dt>` and `<dd>` groups, `<script>`, `<template>` or `<div>` elements.
Screen readers and other assistive technologies may produce poor and inaccurate output when definition lists are not properly marked up.
Definition list items are wrapped in `<dl>` elements
In order for screen readers and other assistive technologies to properly announce definition list items ('<dt>' and '<dd>'), they must be wrapped in parent a '<dl>' element.
Lists contain only `<li>` elements and script supporting elements (`<script>` and `<template>`).
Use proper list structure to aid screen readers and other assistive technologies.
List items (`<li>`) are contained within `<ul>` or `<ol>` parent elements
In order for screen readers to announce list items, ensure that list items ('<li>') are contained within parent '<ul>' or '<ol>' tags.
Cells in a `<table>` element that use the `[headers]` attribute refer to table cells within the same table.
Screen readers and other assistive technologies have features to make navigating tables easier. Ensure that '<td>' cells using the headers attribute only refer to other cells in the same table, to improve screen reader user experience.
`<th>` elements and elements with `[role="columnheader"/"rowheader"]` have data cells they describe.
Screen readers and other assistive technologies have features to make navigating tables easier. Ensure that table headers refer to some set of cells, to improve screen reader user experience.

Internationalization and localization

`<html>` element has a `[lang]` attribute
It is advised to provide a lang attribute so that screen readers and other assistive technologies are guaranteed to announce the page's text correctly. When not provided, the user's default language setting will be used which may cause inaccuracies.
`<html>` element has a valid value for its `[lang]` attribute
Specify a valid BCP 47 language in order to help screen readers and other assistive technologies announce text properly.
`[lang]` attributes have a valid value
Specify a valid BCP 47 language on elements in order to help screen readers and other assistive technologies announce text properly.

Best practices

The document does not use `<meta http-equiv="refresh">`
Pages that refresh automatically cause a poor user experience as focus is directed back to the top of the page unexpectedly.
`[user-scalable="no"]` is not used in the `<meta name="viewport">` element and the `[maximum-scale]` attribute is not less than 5.
For users with low vision who rely on screen magnification, ensure that zooming is not disabled.

Audio and video

`<video>` elements contain a `<track>` element with `[kind="captions"]`
Liveperson.com may provide assistance to deaf or hearing-impaired users with captions on videos.

ARIA

`[aria-*]` attributes do not match their roles
Avoid mismatching 'aria-*' attributes and their 'role' value, as it invalidates the attribute.
Failing Elements
English (United States)
ARIA IDs are not unique
Ensure all ARIA ID values are unique to prevent elements from being overlooked by assistive technologies, like a screen reader.
Failing Elements
Solutions

Contrast

Background and foreground colors do not have a sufficient contrast ratio.
Many (if not most) users find low-contrast text difficult or impossible to read.
Failing Elements
Accept All Cookies

Navigation

Heading elements are not in a sequentially-descending order
Properly order all headers and do not skip heading levels to better the navigation and readability for users of assistive technologies, like a screen reader.
Failing Elements
TRUSTED BY THOUSANDS OF BRANDS WORLDWIDE

Names and labels

Image elements do not have `[alt]` attributes
Provide short and descriptive alternative text where possible on informative elements.
Failing Elements
div.col-lg-12 > div.dropdown > a#languageMenu > img.globe
body > img
body > img

Manual Checks

The page has a logical tab order
The visual layout should be logical in its tab order and users cannot focus elements that are offscreen.
Interactive controls are keyboard focusable
Ensure that custom interactive controls are keyboard focusable and that a focus indicator is displayed.
Interactive elements indicate their purpose and state
Ensure that interactive elements (such as links and buttons) are distinguishable from non-interactive elements and that they indicate their state.
The user's focus is directed to new content added to the page
When new content (such as a dialogue) is added to the page, the user's focus should be directed to it.
User focus is not accidentally trapped in a region
Avoid focus being accidentally trapped when a user tabs in and out of controls or regions on page.
Custom controls have associated labels
Ensure that custom interactive controls have associated labels, which are provided by aria-label and aria-labelledby attributes.
Custom controls have ARIA roles
Ensure that all custom interactive controls have appropriate ARIA roles.
Visual order on the page follows DOM order
Ensure that the DOM order matches with the page's visual order, in order to improve navigation for screen readers and other assistive technologies.
Offscreen content is hidden from assistive technology
Ensure that offscreen content is hidden through the use of "display:none" styling or the aria-hidden attribute.
HTML5 landmark elements are used to improve navigation
Elements such as <main> and <nav> are recommended as they are used by screen readers and other assistive technologies to improve keyboard navigation.
75

Best Practices

Indicates the recommended, best practices currently in place on the page and highlights the best practices that liveperson.com should incorporate. This includes practices such as protecting pages with HTTPS.

Audits

Avoids requesting the geolocation permission on page load
When requesting a user's location, provide context or consider tying the request to a user action to avoid confusion and mistrust from users.
Avoids requesting the notification permission on page load
When requesting permission to send notifications, provide context or consider tying the request to a user action to avoid confusion and mistrust from users.
Avoids front-end JavaScript libraries with known security vulnerabilities
Ensure that the use of third-party scripts is minimal and that only trusted third-party scripts are used as some may contain known security vulnerabilities which may be exploited by attackers.
Ensure CSP is effective against XSS attacks
Significantly reduce the risk of cross-site scripting attacks (XSS) by ensuring you have a strong Content Security Policy (CSP).
Description Directive Severity
No CSP found in enforcement mode
High

Audits

Allows users to paste into password fields
Ensure that password inputs may be pasted into to aid in the user's ability to use password managers and improve security.
Displays images with correct aspect ratio
Ensure that image display dimensions match their natural aspect ratio.
Serves images with appropriate resolution
For maximum image clarity, ensure images have natural dimensions and are proportional to the display size and pixel ratio.
Fonts with `font-display: optional` are preloaded
It is recommended that optional fonts are preloaded.

Audits

Page has the HTML doctype
Ensure a doctype is specified to prevent the browser from switching to quirks-mode.
Properly defines charset
It is advised to declare a character encoding, optionally via a <meta> tag in the first 1024 bytes of the HTML or in the Content-Type HTTP response header.

Audits

Detected JavaScript libraries
Below is a list of all front-end JavaScript libraries that were detected on the page.
Name Version
LitElement
2.3.1
lit-html
1.2.1
React
Gatsby
core-js
core-js-global@3.24.1; core-js-pure@2.6.11; core-js-pure@3.0.0
Avoids deprecated APIs
Avoid deprecated APIs which will eventually be removed the browser.

Audits

Does not use HTTPS — 1 insecure request found
Ensure that all pages are protected with HTTPS (including those that do not handle sensitive data) as HTTPS prevents tampering and passive listening on communications between the app and its users. Additionally, HTTPS is a prerequisite for HTTP/2 and many new web platform APIs.
Insecure URL Request Resolution
http://liveperson.com/
Allowed

Audits

Browser errors were logged to the console
Below is a list of all errors logged to the console, which indicate unresolved problems on the site.
Source Description
SHOW DETAILS
Failed to load resource: net::ERR_CONNECTION_FAILED
SHOW DETAILS
Failed to load resource: net::ERR_TOO_MANY_REDIRECTS
Missing source maps for large first-party JavaScript
Consider deploying source maps for added benefits such as the ability to debug while in production.
URL Map URL
https://lpcdn.lpsnmedia.net/le_unified_window/10.20.1.9-release_5536/desktopEmbedded.js?version=10.20.1.9-release_5536
https://unpkg.com/@lottiefiles/lottie-player@0.4.0/dist/lottie-player.js
https://unpkg.com/lottie-player.js.map
https://www.liveperson.com/webpack-runtime-2752376cfa6d55632fb6.js
https://www.liveperson.com/webpack-runtime-2752376cfa6d55632fb6.js.map
https://www.liveperson.com/framework-0624a34481a5ac3a4b67.js
https://www.liveperson.com/framework-0624a34481a5ac3a4b67.js.map
https://www.liveperson.com/ea88be26-5ec726b97ccd91807533.js
https://www.liveperson.com/ea88be26-5ec726b97ccd91807533.js.map
https://www.liveperson.com/dc6a8720040df98778fe970bf6c000a41750d3ae-2f91262c12143648e281.js
https://www.liveperson.com/dc6a8720040df98778fe970bf6c000a41750d3ae-2f91262c12143648e281.js.map
https://www.liveperson.com/component---src-templates-page-js-4bd7d0acb20c0c9e9f5f.js
https://www.liveperson.com/component---src-templates-page-js-4bd7d0acb20c0c9e9f5f.js.map
https://www.liveperson.com/commons-6115c0c21b6d230f74fe.js
https://www.liveperson.com/commons-6115c0c21b6d230f74fe.js.map
https://www.liveperson.com/b637e9a5-2333b407fb67851a7bda.js
https://www.liveperson.com/b637e9a5-2333b407fb67851a7bda.js.map
https://www.liveperson.com/app-a67934f98310cfbd574b.js
https://www.liveperson.com/app-a67934f98310cfbd574b.js.map
https://www.liveperson.com/8b7b4f80-443c3d9f8660b51ac0ed.js
https://www.liveperson.com/8b7b4f80-443c3d9f8660b51ac0ed.js.map
https://www.liveperson.com/644f92c5-b1ed9e5044fbd0f3ac48.js
https://www.liveperson.com/644f92c5-b1ed9e5044fbd0f3ac48.js.map
https://www.liveperson.com/589-007d2ca966e2983cb12d.js
https://www.liveperson.com/589-007d2ca966e2983cb12d.js.map
https://unpkg.com/@dotlottie/player-component@1.0.0/dist/dotlottie-player.js
https://unpkg.com/@dotlottie/player-component@1.0.0/dist/dotlottie-player.js.map
Issues were logged in the `Issues` panel in Chrome Devtools
There may be unresolved issues logged to Chrome Devtools.
Issue type
Cookie
75

SEO

Indicates how well the page is optimized for ranking in search engines and highlights Search Engine Optimization (SEO) opportunities for liveperson.com. This includes optimizations such as providing meta data.

Mobile Friendly

Has a `<meta name="viewport">` tag with `width` or `initial-scale`
It is advised to use a '<meta name="viewport">' tag for the optimization of liveperson.com on mobile screens.
Document uses legible font sizes
Font sizes of 12px or less are too small to most mobile users without user gestures and further action. Aim for more than 60% of page text to use font sizes greater than 12px.
Tap targets are sized appropriately
Interactive elements (such as buttons and links) should be appropriately spaced, sized and easy enough to select or tap with regard to their surrounding elements.

Content Best Practices

Document has a `<title>` element
Search engines, screen reader users and other assistive technology users rely on the title to provide an overview of the page and to help determine if the page is relevant to their search.
Document has a meta description
Meta descriptions may be used by search engines when displaying a link to the page and should concisely summarize the page's content.
Document has a valid `hreflang`
Search engines can be instructed to list specific versions of a page for a given language or region through the use of hreflang links.
Document has a valid `rel=canonical`
Search engines can be suggested which URL should be shown in search results through the use of canonical links.
Document avoids plugins
The content of plugins cannot be indexed by search engines and many devices either restrict or do not support them.

Crawling and Indexing

Page has successful HTTP status code
Avoid pages with unsuccessful HTTP status codes as they may not be indexed by search engines.
Page isn’t blocked from indexing
Pages that cannot be crawled by search engines cannot be indexed or included in their search results. Ensure that search engines have permission to crawl all pages that should be indexed.
robots.txt is valid
Malformed robots.txt files prevent crawlers from understanding how a site wants to be crawled or indexed, which can be devastating to SEO.

Content Best Practices

Links do not have descriptive text — 4 links found
Make use of descriptive link text to assist search engines in understanding the content.
Image elements do not have `[alt]` attributes
Provide short and descriptive alternative text where possible on informative elements.
Failing Elements
div.col-lg-12 > div.dropdown > a#languageMenu > img.globe
body > img
body > img

Crawling and Indexing

Links are not crawlable
Ensure that the 'href' attribute of anchor elements links to the appropriate destination. This allows for more pages of the site to be discovered by search engines.

Manual Checks

Structured data is valid
Structured data can be validated through the use of the Structured Data Testing Tool and the Structured Data Linter.
22

PWA

Indicates how valid the aspects of a Progressive Web App (PWA) are for the page and highlights opportunities to enable/improve the PWA of liveperson.com. This includes details about web app manifests.

PWA Optimized

Content is sized correctly for the viewport
Ensure that the width of the app's content matches the width of the viewport, otherwise the app might not be optimized for mobile screens.
Has a `<meta name="viewport">` tag with `width` or `initial-scale`
It is advised to use a '<meta name="viewport">' tag for the optimization of liveperson.com on mobile screens.

Installable

Web app manifest or service worker do not meet the installability requirements — 1 reason
User engagement may be increased by leveraging the browsers ability to proactively prompt users to add the app to their homescreen.
Failure reason
No manifest was fetched

PWA Optimized

Does not register a service worker that controls page and `start_url`
A service worker is used to provide Progressive Web Apps the use of features such as working offline, the ability for the app to be added to the homescreen as well as push notifications.
Is not configured for a custom splash screen
Themed splash screens ensure a high-quality user experience at launch for app users.
View Data
Does not set a theme color for the address bar.
A theme may be applied to the browser address bar, which ideally can be made to match the site.
View Data
Does not provide a valid `apple-touch-icon`
iOS users of Progressive Web Apps will benefit from an apple touch icon, which can be defined with 'apple-touch-icon', which must point to a non-transparent 192px (or 180px) square PNG.
Manifest doesn't have a maskable icon
Maskable icons are great to ensure that images fill the entire shape when installing the app on a device.

Manual Checks

Site works cross-browser
Ensure that the Progressive Web App works correctly across every major browser.
Page transitions don't feel like they block on the network
Users perceive apps with responsive, snappy transitions as higher peforming and ensures a great user experience, even on a slow network.
Each page has a URL
Ensure that all pages are deep linkable via URL. They should also be unique for the purpose of shareability on social media.
Avg. (All Categories) 53
Performance 9
Accessibility 73
Best Practices 75
SEO 79
PWA 30
0–49 (Fail) 50–89 (Average) 90–100 (Pass)
URL: https://www.liveperson.com/
Updated: 20th September, 2022

1.75 seconds
First Contentful Paint (FCP)
76%
14%
10%

0.03 seconds
First Input Delay (FID)
89%
6%
5%

Simulate loading on mobile
9

Performance

Indicates how well the page is performing and highlights opportunities where performance may be improved for liveperson.com. This includes details about optimizing page load times which can result in a better user experience.

Other

Defer offscreen images — Potential savings of 26 KiB
Time to Interactive can be slowed down by resources on the page. Liveperson.com should consider lazy-loading offscreen and hidden images.
URL Resource Size (Bytes) Potential Savings (Bytes)
https://static.liveperson.com/static-assets/2022/03/17143936/Featured_Resource_CH_Blog_1x.jpg
26755
26755
Minify CSS
Cascading Style Sheets (CSS) files can contribute to network payload sizes. Liveperson.com should consider minifying CSS files.
Minify JavaScript
JavaScript (JS) files can contribute to network payload sizes and increase script parse times. Liveperson.com should consider minifying JS files.
Reduce unused CSS — Potential savings of 61 KiB
Dead and/or unused rules in Style Sheets (CSS) can contribute to network payload sizes. Liveperson.com should consider removing dead rules from style sheets and deferring the loading of CSS not used for above-the-fold content.
URL Transfer Size (Bytes) Potential Savings (Bytes)
/*! jQuery UI - v1.12.1 - 2017-03-19 * http://jqueryui.com * Includes: draggable.css, core.css, resi...
52678
48504
#onetrust-banner-sdk{-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%} ...
16484
13718
Enable text compression
Text-based resources should be served with compression, such as gzip, deflate or brotli.
Preconnect to required origins
Resource hints, such as 'preconnect' or 'dns-prefetch', may assist in establishing early connections to important third-party origins.
Initial server response time was short — Root document took 50 ms
It is advised to keep the server response time short for the main document, because all other requests depend on it.
URL Time Spent (Ms)
https://www.liveperson.com/
51.406
Preload key requests
Key requests can be preloaded by using '<link rel=preload>'. Liveperson.com should consider using '<link rel=preload>' to prioritize fetching resources that are currently requested later in page load.
Use video formats for animated content
Large GIFs are inefficient for delivering animated content. It is recommended to use MPEG4/WebM videos for animations and PNG/WebP for static images instead of GIF.
Remove duplicate modules in JavaScript bundles
Ensure that no duplicate JavaScript modules from bundles exist to reduce bytes consumed by network activity.
Preload Largest Contentful Paint image
It is recommended to preload images used by LCP elements, to improve LCP time.
Avoid chaining critical requests — 5 chains found
Below is a list of Critical Request Chains, which shows which resources are loaded with a high priority. Liveperson.com should consider reducing the length of chains, reducing the download size of resources, or deferring the download of unnecessary resources to improve page load.
User Timing marks and measures — 3 user timings
Make use of the User Timing API to measure an app's real-world performance during key user experiences.
Name Type Start Time (Ms) Duration (Ms)
onInitialClientRender
Mark
1820.284
addthis.render_toolbox
Mark
2680.114
addthis.render_layers_followtoolbox
Mark
3311.646
All text remains visible during webfont loads
Make use of the font-display CSS feature, which will ensure text is user-visible while webfonts are loading.
Keep request counts low and transfer sizes small — 208 requests • 6,063 KiB
It is advised to add a budgets.json file in order to set budgets for the quantity and size of page resources.
Resource Type Requests Transfer Size (Bytes)
Total
208
6208197
Other
72
2172150
Script
69
2058491
Image
55
1802554
Document
6
107248
Font
2
60661
Stylesheet
4
7093
Media
0
0
Third-party
151
1789292
Lazy load third-party resources with facades
Consider replacing third-party embeds with a facade until they are required (use lazy loading).
Largest Contentful Paint element — 1 element found
The element which was identified as the Largest Contentful Paint.
Element
g > g > g.png > image
Largest Contentful Paint image was not lazily loaded
Above-the-fold images that are lazily loaded render later in the page lifecycle, which can delay the largest contentful paint.
Avoid large layout shifts — 3 elements found
Below is a list of all DOM elements that contribute to the CLS of the page.
Element CLS Contribution
We use cookies 🍪 By clicking “Accept All Cookies,” you agree we can store cook…
0.1009157172309
div.pane > div.container > div.row > div.col-lg-6
0.099763320474064
Previous Next Discover how the right AI-powered customer engagement strategy l…
0.03527047774371
Uses passive listeners to improve scrolling performance
Improve the page's scroll performance by marking touch and wheel event listeners as 'passive'.
Avoids `document.write()`
Avoid or limit the use of external scripts that are dynamically injected via 'document.write()' as users on slow connections will be delayed by tens of seconds.
Avoid long main-thread tasks — 20 long tasks found
Below is a list of the longest tasks on the main thread, which is useful when identifying the worst input delay contributors.
URL Start Time (Ms) Duration (Ms)
https://www.clarity.ms/eus-c/s/0.6.40/clarity.js
25652
2798
https://www.clarity.ms/eus-c/s/0.6.40/clarity.js
29639
1668
https://unpkg.com/@lottiefiles/lottie-player@0.4.0/dist/lottie-player.js
35820
1544
https://script.hotjar.com/modules.d00377d3a043900eb4ef.js
24024
942
https://www.clarity.ms/eus-c/s/0.6.40/clarity.js
28499
765
https://unpkg.com/@lottiefiles/lottie-player@0.4.0/dist/lottie-player.js
38370
586
https://trk.techtarget.com/tracking.js
16617
497
https://www.liveperson.com/webpack-runtime-2752376cfa6d55632fb6.js
8732
359
https://www.liveperson.com/
25272
320
https://www.googletagmanager.com/gtm.js?id=GTM-K85P2PM&gtm_auth=L7YAdZ4-MYemlNPui4lJ0g&gtm_preview=env-2&gtm_cookies_win=x
9180
286
https://unpkg.com/@lottiefiles/lottie-player@0.4.0/dist/lottie-player.js
37364
275
https://lpcdn.lpsnmedia.net/le_unified_window/10.20.1.9-release_5536/mobileEmbedded.js?version=10.20.1.9-release_5536
29264
270
https://lptag.liveperson.net/lptag/api/account/5288836/configuration/applications/taglets/.jsonp?v=2.0&df=undefined&s=salesPages&b=undefined
22950
265
https://www.googletagmanager.com/gtm.js?id=GTM-K85P2PM&gtm_auth=L7YAdZ4-MYemlNPui4lJ0g&gtm_preview=env-2&gtm_cookies_win=x
13741
254
https://cdn.cookielaw.org/scripttemplates/6.30.0/otBannerSdk.js
17554
237
Unattributable
857
235
https://s7.addthis.com/js/300/addthis_widget.js
17318
191
https://www.clarity.ms/eus-c/s/0.6.40/clarity.js
23600
191
https://global.localizecdn.com/localize.js
4096
177
https://info.liveperson.com/js/forms2/js/forms2.min.js
18082
159
Avoid non-composited animations — 7 animated elements found
It is recommended to avoid non-composited animations which are often janky and increase CLS.
Element Name
Voice Solutions
BELLA Health™
Conversational Cloud
Success Services
Discover Conversational Cloud
Discover our values
We use cookies 🍪 By clicking “Accept All Cookies,” you agree we can store cook…
Has a `<meta name="viewport">` tag with `width` or `initial-scale`
It is advised to use a '<meta name="viewport">' tag for the optimization of liveperson.com on mobile screens.

Budgets

Performance budget
It is advised to keep the quantity and size of all network requests under the targets set by the provided performance budget.
Timing budget
It is advised to set a timing budget to monitor the performance of your site.

Audits

Network Requests
Below is a list of network requests that were made during page load.
URL Protocol Start Time (Ms) End Time (Ms) Transfer Size (Bytes) Resource Size (Bytes) Status Code MIME Type Resource Type
http://liveperson.com/
http/1.1
0
29.484999831766
235
0
301
text/html
https://liveperson.com/
http/1.1
29.889999888837
95.933999866247
345
0
301
text/html
https://www.liveperson.com/
h2
96.351000014693
146.76399994642
60918
323672
200
text/html
Document
https://global.localizecdn.com/localize.js
h2
164.68899999745
197.04400002956
22571
60353
200
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https://b.6sc.co/v1/beacon/img.gif?token=353eb5a81f97c851e11063970eaef2cf&svisitor=null&visitor=396dcab2-8f2e-402d-87f3-dd49a6f65e99&session=61f94984-2f65-4f44-86f3-418b29fd68db&event=active_time_track&q=%7B%22currentTime%22%3A%22Tue%2C%2020%20Sep%202022%2009%3A27%3A41%20GMT%22%2C%22lastTrackTime%22%3A%22Tue%2C%2020%20Sep%202022%2009%3A27%3A40%20GMT%22%2C%22timeSpent%22%3A%221003%22%2C%22totalTimeSpent%22%3A%228045%22%7D&isIframe=false&m=%7B%22description%22%3A%22LivePerson%E2%80%99s%20Conversational%20AI%20platform%20provides%20solutions%20for%20customer%20care%2C%20Conversational%20Commerce%2C%20voice%20solutions%2C%20and%20more.%22%2C%22keywords%22%3A%22%22%2C%22title%22%3A%22The%20Best%20Conversational%20AI%20Platform%20%7C%20LivePerson%22%7D&cb=&r=&thirdParty=%7B%7D&v2=1&pageURL=https%3A%2F%2Fwww.liveperson.com%2F&pageViewId=b00a80fd-0f19-4146-8178-20dfc6142668&an_uid=0
10271.177999908
0
0
-1
Image
https://b.6sc.co/v1/beacon/img.gif?token=353eb5a81f97c851e11063970eaef2cf&svisitor=null&visitor=396dcab2-8f2e-402d-87f3-dd49a6f65e99&session=61f94984-2f65-4f44-86f3-418b29fd68db&event=active_time_track&q=%7B%22currentTime%22%3A%22Tue%2C%2020%20Sep%202022%2009%3A27%3A42%20GMT%22%2C%22lastTrackTime%22%3A%22Tue%2C%2020%20Sep%202022%2009%3A27%3A41%20GMT%22%2C%22timeSpent%22%3A%221007%22%2C%22totalTimeSpent%22%3A%229052%22%7D&isIframe=false&m=%7B%22description%22%3A%22LivePerson%E2%80%99s%20Conversational%20AI%20platform%20provides%20solutions%20for%20customer%20care%2C%20Conversational%20Commerce%2C%20voice%20solutions%2C%20and%20more.%22%2C%22keywords%22%3A%22%22%2C%22title%22%3A%22The%20Best%20Conversational%20AI%20Platform%20%7C%20LivePerson%22%7D&cb=&r=&thirdParty=%7B%7D&v2=1&pageURL=https%3A%2F%2Fwww.liveperson.com%2F&pageViewId=b00a80fd-0f19-4146-8178-20dfc6142668&an_uid=0
11277.445999905
0
0
-1
Image
Network Round Trip Times — 0 ms
High Network RTT (Round Trip Times) can have a large impact on performance. Providing servers geographically closer to the user could improve performance.
Server Backend Latencies — 0 ms
High server latencies indicate the server is overloaded or has a poor backend performance.
Tasks
Below is a list of the top-level main thread tasks that executed during page load.
Start Time (Ms) End Time (Ms)
152.349
23.029
203.181
7.226
212.57
33.381
246.611
29.565
276.227
32.356
308.6
13.863
326.359
13.933
341.036
11.52
369.208
5.619
382.697
12.484
396.935
36.927
451.018
10.141
466.075
32.271
502.576
22.191
525.575
146.433
672.075
8.79
681.005
68.822
749.852
14.046
764.615
13.74
780.981
7.407
788.406
5.31
796.426
5.734
805.426
89.855
895.648
71.463
967.28
22.235
989.603
44.212
1033.852
25.607
1059.476
11.31
1087.109
385.968
1473.129
15.044
1490.207
10.077
1502.815
50.721
1553.875
5.894
1733.269
7.969
1744.081
15.043
1759.157
37.267
1800.577
18.375
1828.906
15.989
1855.422
6.923
1878.315
63.612
1950.821
35.974
1997.561
37.581
2035.17
7.482
2052.859
27.379
2081.703
95.575
2184.027
6.585
2201.829
12.092
2222.816
6.444
2229.274
118.629
2358.214
17.108
2375.942
5.418
2385.386
11.493
2397.263
20.172
2418.494
7.005
2427.008
7.177
2442.575
5.035
2458.714
124.302
2588.128
8.003
2604.613
20.668
2630.513
5.211
2640.802
7.489
2656.245
13.433
2674.381
9.163
2683.641
23.398
2714.001
28.869
2769.9
67.385
2838.666
70.213
2916.168
34.302
2967.188
14.831
2982.042
15.257
3000.94
79.342
3089.652
38.469
3128.151
5.059
3139.148
18.288
3157.452
6.056
3170.678
132.67
3309.711
74.43
3391.615
235.484
3627.237
15.127
3646.566
12.352
3663.455
7.324
3671.831
6.511
3678.592
12.784
3691.538
6.912
3704.947
5.765
3821.621
50.774
3872.955
6.337
3888.17
7.706
3904.822
7.1
3921.49
5.691
3938.117
6.438
3954.925
6.196
3971.547
6.032
3988.246
5.382
3993.659
12.134
4006.498
7.122
4021.485
6.837
4038.153
6.713
4054.796
7.872
4071.784
11.841
4083.663
11.566
4101.639
8.673
4112.315
7.006
4120.082
29.61
4151.068
6.582
4159.81
5.172
4165.499
7.536
4181.879
47.718
4229.87
7.92
4240.129
14.451
4255.359
8.693
4265.752
17.945
4285.118
9.706
4296.621
13.098
4309.774
7.65
4318.485
18.913
4337.718
5.75
4345.005
6.958
4357.52
7.237
4373.62
5.727
4382.893
5.443
4389.127
11.041
4404.988
7.067
4424.567
6.153
4433.142
5.057
4438.272
5.935
4445.456
9.456
4455.057
6.426
4472.492
11.824
4484.401
6.606
4491.56
5.587
4504.854
5.776
4511.448
9.627
4521.857
5.41
4528.152
9.894
4539.008
6.227
4547.152
15.043
4574.678
5.291
4584.229
7.611
4594.251
5.559
4601.576
7.397
4612.537
5.539
4621.757
5.121
4627.635
11.393
4639.072
35.222
4677.876
5.39
4683.618
11.526
4695.172
5.368
4705.502
6.902
4712.68
8.98
4721.694
6.566
4729.419
7.397
4738.289
9.283
4747.798
7.032
4755.133
5.272
4760.655
10.564
4771.73
6.743
4779.73
9.625
4789.441
6.276
4796.211
14.749
4811.007
5.599
4821.356
11.612
4833.15
10.629
4844.571
5.511
4850.838
5.324
4862.283
5.208
4867.549
6.12
4875.034
10.334
4889.316
11.133
4904.076
11.621
4915.717
16.513
4934.656
5.199
4940.927
38.858
4988.918
10.453
5005.777
20.187
5027.499
9.396
5042.771
79.919
5123.455
7.7
5206.428
699.448
5907.2
191.259
6571.631
9.218
6833
416.911
7255.262
6.053
7266.914
6.983
7404.88
25.683
7430.845
6.222
7440.755
6.216
7454.68
6.054
7471.472
5.381
7488.095
7.519
7504.734
6.15
7521.375
7.642
7538.09
6.655
7554.748
5.734
7571.347
5.8
7588.016
6.055
7604.741
9.852
7621.353
10.552
7638.017
9.927
7654.801
6.663
7671.426
8.977
7688.038
7.214
7704.738
6.539
7721.35
9.405
7738.16
11.273
7754.785
8.005
7771.425
6.906
7788.036
6.137
7804.773
6.423
7821.391
5.645
7838.002
6.171
7854.669
6.143
7888.031
5.715
7904.723
6.085
7921.389
10.477
7938.047
5.971
7954.734
5.68
7971.435
8.486
7988.059
5.475
8004.67
6.308
8037.921
6.03
8054.671
10.881
8071.287
6.03
8088.916
6.287
8104.604
5.731
8121.321
9.359
8138.053
5.614
8154.628
7.449
8171.404
5.487
8188.166
5.353
8204.615
6.313
8221.343
6.096
8238.021
5.498
8254.785
7.486
8271.826
6.006
8288.105
6.485
8304.974
5.87
8321.324
6.674
8338.397
6.397
8354.944
5.751
8371.371
6.726
8388.142
5.235
8405.262
7.845
8421.382
6.676
8438.019
44.221
8504.725
5.118
8588.209
8.043
8638.024
5.86
8799.094
58.868
8871.276
5.333
9104.657
5.027
9121.412
5.281
9138.173
5.102
Diagnostics
Below is a collection of useful page vitals.
View Data
Metrics
Below is a collection of metrics.
View Data
Script Treemap Data
Provide as required, for treemap app.

Metrics

Cumulative Layout Shift — 0.236
Cumulative Layout Shift is the measurement of visible elements collective movement within the viewport.
View Data

Other

Avoid serving legacy JavaScript to modern browsers — Potential savings of 38 KiB
Polyfills and transforms enable legacy browsers to use new JavaScript features. For bundled JavaScript it is recommended to adopt a modern script deployment strategy using module/nomodule feature detection. This will reduce the amount of code shipped to modern browsers.
URL Potential Savings (Bytes)
https://connect.facebook.net/signals/config/260036111459291?v=2.9.83&r=stable
11335
https://connect.facebook.net/signals/config/345761245895989?v=2.9.83&r=stable
11335
https://info.liveperson.com/js/forms2/js/forms2.min.js
9203
https://cdn.cookielaw.org/scripttemplates/6.30.0/otBannerSdk.js
6570
https://lpcdn.lpsnmedia.net/le_unified_window/10.20.1.9-release_5536/mobileEmbedded.js?version=10.20.1.9-release_5536
116
https://snap.licdn.com/li.lms-analytics/insight.min.js
72
https://s7.addthis.com/static/layers.fa6cd1947ce26e890d3d.js
58
https://www.liveperson.com/commons-6115c0c21b6d230f74fe.js
55
https://s7.addthis.com/js/300/addthis_widget.js
54
https://script.hotjar.com/modules.d00377d3a043900eb4ef.js
48
https://connect.facebook.net/en_US/fbevents.js
45
https://unpkg.com/@lottiefiles/lottie-player@0.4.0/dist/lottie-player.js
44
https://www.liveperson.com/app-a67934f98310cfbd574b.js
27
Avoid an excessive DOM size — 1,389 elements
A large DOM (Document Object Model) will increase memory usage, cause longer system calculations as well as costly layout reflows.
Statistic Element Value
Total DOM Elements
1389
Maximum DOM Depth
g > g > g > path
20
Maximum Child Elements
body
55

Metrics

First Contentful Paint — 4.8 s
The time taken for the first image or text on the page to be rendered.
Time to Interactive — 37.0 s
The time taken for the page to become fully interactive.
Speed Index — 14.2 s
The time taken for the page contents to be visibly populated.
Total Blocking Time — 11,060 ms
The total blocking time is the sum of all time periods between First Contentful Paint and Time to Interactive (when task length exceeded 50ms).
Largest Contentful Paint — 19.8 s
The timing of the largest text or image that is painted.

Audits

Max Potential First Input Delay — 2,800 ms
Users could experience a delay when interacting with the page.
First Meaningful Paint — 4.9 s
The time taken for the primary content of the page to be rendered.

Other

Eliminate render-blocking resources — Potential savings of 2,530 ms
Resources, such as JavaScript and style sheets, can block the first paint of the page. Liveperson.com should consider delivering critical JavaScript/style sheets (JS/CSS) inline and deferring all non-critical JS/CSS.
URL Transfer Size (Bytes) Potential Savings (Ms)
https://fonts.googleapis.com/css2?family=Inter:wght@400;700&family=Space+Grotesk:wght@400;600;700&display=swap
1515
780
https://global.localizecdn.com/localize.js
22571
1080
https://unpkg.com/@dotlottie/player-component@1.0.0/dist/dotlottie-player.js
92627
1830
https://unpkg.com/@lottiefiles/lottie-player@0.4.0/dist/lottie-player.js
80900
600
Properly size images — Potential savings of 578 KiB
Images can slow down the page's load time. Liveperson.com should consider serving more appropriate-sized images.
URL Resource Size (Bytes) Potential Savings (Bytes)
https://static.liveperson.com/static-assets/2022/08/31100108/cost-savings_asset-thumbnail%402x.jpg
729861
391067
https://static.liveperson.com/static-assets/2022/02/14171600/homepage-10-values-JV_02-14%402x.png
180863
97165
https://static.liveperson.com/static-assets/2022/02/14123738/Homepage_07_UseCase_MW_02-14_2x.png
86683
46561
https://static.liveperson.com/static-assets/2022/03/04095023/Stevie-Award-thumbnail-V1-large_2x.jpg
57605
39036
https://static.liveperson.com/static-assets/2022/02/09184917/Homepage_09-1-Product-KS_1-14_2x-3.png
20202
12972
https://static.liveperson.com/static-assets/2022/08/26160656/logo-light-new-png.png
9566
5446
Reduce unused JavaScript — Potential savings of 1,002 KiB
It is advised to remove unused JavaScript in order to reduce bytes consumed by network activity.
URL Transfer Size (Bytes) Potential Savings (Bytes)
https://lpcdn.lpsnmedia.net/le_unified_window/10.20.1.9-release_5536/mobileEmbedded.js?version=10.20.1.9-release_5536
302405
205141
https://connect.facebook.net/signals/config/260036111459291?v=2.9.83&r=stable
87114
82270
https://unpkg.com/@dotlottie/player-component@1.0.0/dist/dotlottie-player.js
92627
76053
https://connect.facebook.net/signals/config/345761245895989?v=2.9.83&r=stable
87169
69512
https://www.liveperson.com/ea88be26-5ec726b97ccd91807533.js
70920
62013
https://s7.addthis.com/js/300/addthis_widget.js
116933
57230
https://www.liveperson.com/8b7b4f80-443c3d9f8660b51ac0ed.js
63612
57084
https://lptag.liveperson.net/lptag/api/account/5288836/configuration/applications/taglets/.jsonp?v=2.0&df=undefined&s=salesPages&b=undefined
108807
47399
https://info.liveperson.com/js/forms2/js/forms2.min.js
71152
44408
https://unpkg.com/@lottiefiles/lottie-player@0.4.0/dist/lottie-player.js
80900
43507
https://cdn.cookielaw.org/scripttemplates/6.30.0/otBannerSdk.js
81780
41377
https://s7.addthis.com/static/layers.fa6cd1947ce26e890d3d.js
78023
37376
https://script.hotjar.com/modules.d00377d3a043900eb4ef.js
66232
33755
https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
72197
32952
https://www.googletagmanager.com/gtm.js?id=GTM-K85P2PM&gtm_auth=L7YAdZ4-MYemlNPui4lJ0g&gtm_preview=env-2&gtm_cookies_win=x
87311
31587
https://lpcdn.lpsnmedia.net/le_unified_window/10.20.1.9-release_5536/lpChatV3.min.js?version=10.20.1.9-release_5536
32124
30143
https://lpcdn.lpsnmedia.net/le_unified_window/10.20.1.9-release_5536/UMSClientAPI.min.js?version=10.20.1.9-release_5536
30838
27794
https://www.google-analytics.com/gtm/optimize.js?id=GTM-WNL8F6B
44266
25908
https://www.liveperson.com/b637e9a5-2333b407fb67851a7bda.js
32051
20911
Efficiently encode images — Potential savings of 680 KiB
Unoptimized images can consume more cellular data than what is necessary.
URL Resource Size (Bytes) Potential Savings (Bytes)
https://static.liveperson.com/static-assets/2022/08/31100108/cost-savings_asset-thumbnail%402x.jpg
729861
500293
https://static.liveperson.com/static-assets/2022/02/09120243/Nav-CTA-Collapsed%402x-1.jpg
187400
161353
https://static.liveperson.com/static-assets/2022/03/17143936/Featured_Resource_CH_Blog_1x.jpg
26755
20424
https://static.liveperson.com/static-assets/2022/03/17143938/Featured_Resource_Fast_Company_1x.jpg
18962
14402
Serve images in next-gen formats — Potential savings of 2,653 KiB
Consider JPEG 2000, JPEG XR or WebP image formats which provide better compression than PNG and JPEG.
URL Resource Size (Bytes) Potential Savings (Bytes)
678902
670068.15
https://static.liveperson.com/static-assets/2022/08/31100108/cost-savings_asset-thumbnail%402x.jpg
729861
624645.8
297902
274318.8
239666
210676.9
https://static.liveperson.com/static-assets/2022/02/09120243/Nav-CTA-Collapsed%402x-1.jpg
187400
175629.85
125659
110674.4
https://static.liveperson.com/static-assets/2022/02/14171600/homepage-10-values-JV_02-14%402x.png
180863
95924.95
108895
91036.7
99414
88967.15
98281
85222.55
https://static.liveperson.com/static-assets/2022/02/09185016/Homepage_09-3-Product-KS_1-14_2x-1.png
90363
63332.3
55121
48415.55
29418
24257.45
https://static.liveperson.com/static-assets/2022/03/17143936/Featured_Resource_CH_Blog_1x.jpg
26755
23846.65
47495
21764.75
https://static.liveperson.com/static-assets/2022/03/04095023/Stevie-Award-thumbnail-V1-large_2x.jpg
57605
20306.55
https://static.liveperson.com/static-assets/2022/03/17143938/Featured_Resource_Fast_Company_1x.jpg
18962
15922
https://static.liveperson.com/static-assets/2022/02/14123738/Homepage_07_UseCase_MW_02-14_2x.png
86683
14221
https://static.liveperson.com/static-assets/2022/03/14134305/FC_Homepage-Thumbnail%402x.jpg
34470
13293.45
https://static.liveperson.com/static-assets/2022/02/01233808/icon_product-voice_circle-gradient.png
9700
9017
https://static.liveperson.com/static-assets/2022/02/01233808/icon_product-bella-health_circle-gradient.png
9621
8938
https://static.liveperson.com/static-assets/2022/02/01233807/icon_product-succes-services_circle-gradient.png
9585
8902
https://static.liveperson.com/static-assets/2022/02/09185130/Homepage_12-Logo-LE_1-10_2x-1.jpg
22032
8698.25
https://static.liveperson.com/static-assets/2022/02/01233807/icon_product-conversational-cloud_circle-gradient.png
9222
8539
Avoid multiple page redirects — Potential savings of 1,110 ms
Redirects can cause additional delays before the page can begin loading. Liveperson.com should avoid multiple or unnecessary page redirects.
URL Time Spent (Ms)
http://liveperson.com/
630
https://liveperson.com/
480
https://www.liveperson.com/
0
Avoid enormous network payloads — Total size was 6,063 KiB
Large network payloads can cost users money and are linked to long load times.
URL Transfer Size (Bytes)
https://static.liveperson.com/static-assets/2022/02/11163056/Homepage_1-Combo-LE_1-14_leopard.json
1725122
https://static.liveperson.com/static-assets/2022/08/31100108/cost-savings_asset-thumbnail%402x.jpg
730364
https://lpcdn.lpsnmedia.net/le_unified_window/10.20.1.9-release_5536/mobileEmbedded.js?version=10.20.1.9-release_5536
302405
https://static.liveperson.com/static-assets/2022/02/11113133/HP-illust_2r1.json
205051
https://static.liveperson.com/static-assets/2022/02/09120243/Nav-CTA-Collapsed%402x-1.jpg
187944
https://static.liveperson.com/static-assets/2022/02/14171600/homepage-10-values-JV_02-14%402x.png
181407
https://s7.addthis.com/js/300/addthis_widget.js
116933
https://lptag.liveperson.net/lptag/api/account/5288836/configuration/applications/taglets/.jsonp?v=2.0&df=undefined&s=salesPages&b=undefined
108807
https://static.liveperson.com/static-assets/2022/08/25095502/logos-alone-rev.svg
101237
https://static.liveperson.com/static-assets/2022/04/29162528/04-Virgin-Media.svg
98197
Serve static assets with an efficient cache policy — 47 resources found
Liveperson.com can speed up repeat visits by increasing the cache lifetime, which is essentially how long before a cached copy expires.
URL Cache TTL (Ms) Transfer Size (Bytes)
https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
0
14286
https://ws.zoominfo.com/pixel/sIAQENljafK1NeY4eIX6
0
2564
https://origin.acuityplatform.com/event/v2/pixel.js
0
2443
https://info.liveperson.com/index.php/form/getForm?munchkinId=501-BLE-979&form=2580&url=https%3A%2F%2Fwww.liveperson.com%2F&callback=jQuery112403442329329227449_1663666052733&_=1663666052734
0
1981
https://munchkin.marketo.net/munchkin.js
0
1158
https://e.acuityplatform.com/pj?pk=5385787924127240782&pu=https%3A%2F%2Fwww.liveperson.com%2F&pixelKey=5385787924127240782
0
497
https://apt.techtarget.com/activity/activity.gif?activityTypeId=31&cid=1533268&version=2.1.1&ref=https%3A%2F%2Fwww.liveperson.com%2F&r=1663666053348
0
324
https://apt.techtarget.com/activity/activity.gif?activityTypeId=31&cid=1533268&version=2.1.1&ref=https%3A%2F%2Fwww.liveperson.com%2F&r=1663666053354
0
324
https://accdn.lpsnmedia.net/api/account/5288836/configuration/le-campaigns/zones?fields=id&fields=zoneValue&cb=lpZonesStaticCB
19000
4004
https://accdn.lpsnmedia.net/api/account/5288836/configuration/setting/accountproperties/?cb=accountSettingsCB
19000
3301
https://accdn.lpsnmedia.net/api/account/5288836/configuration/engagement-window/window-confs/3524352430?cb=lpCb81344x97681
22000
3725
https://accdn.lpsnmedia.net/api/account/5288836/configuration/engagement-window/window-confs/3524352430?cb=lpCb31598x10595
22000
3724
https://accdn.lpsnmedia.net/api/account/5288836/configuration/le-campaigns/campaigns/3699608638/engagements/3699614738/revision/2411?v=3.0&cb=lp3699614738&flavor=dependency
22000
3272
https://accdn.lpsnmedia.net/api/account/5288836/configuration/le-campaigns/campaigns/1864676430/engagements/3523920330/revision/2395?v=3.0&cb=lp3523920330&flavor=dependency
22000
3146
https://static.hotjar.com/c/hotjar-1427042.js?sv=7
60000
2832
https://v1.addthisedge.com/live/boost/ra-621685298b452c11/_ate.track.config_resp
60000
1071
https://s7.addthis.com/js/300/addthis_widget.js
600000
116933
https://lptag.liveperson.net/lptag/api/account/5288836/configuration/applications/taglets/.jsonp?v=2.0&df=undefined&s=salesPages&b=undefined
630000
108807
https://lptag.liveperson.net/tag/tag.js?site=5288836
630000
8759
https://lptag.liveperson.net/lptag/api/account/5288836/configuration/applications/taglets/.jsonp?v=2.0&df=2&ct=lpSecureStorage%2CsdeInfoScraper%2Clp_sdes%2Ccobrowse%2Clp_typein_slideup%2Cscraper%2Clp_animatedclose_sticky%2ClpActivityMonitor%2CrendererStub%2Clp_version_detector%2Clp_monitoringSDK%2ClpTransporter%2ClpUnifiedWindow%2CSMT%2Chooks%2Clp_SMT%2Cauthenticator%2Clp_global_utils%2CunAuthMessaging%2CjsLoader&s=salesPages&b=1
630000
3657
https://connect.facebook.net/signals/config/345761245895989?v=2.9.83&r=stable
1200000
87169
https://connect.facebook.net/signals/config/260036111459291?v=2.9.83&r=stable
1200000
87114
https://connect.facebook.net/en_US/fbevents.js
1200000
28089
https://trk.techtarget.com/tracking.js
1200000
1598
https://www.google-analytics.com/analytics.js
7200000
20631
https://cdn.cookielaw.org/scripttemplates/6.30.0/otBannerSdk.js
14400000
81780
https://info.liveperson.com/js/forms2/js/forms2.min.js
14400000
71152
https://info.liveperson.com/js/forms2/js/forms2.min.js
14400000
70878
https://cdn.cookielaw.org/scripttemplates/otSDKStub.js
14400000
8030
https://info.liveperson.com/js/forms2/css/forms2.css
14400000
3062
https://info.liveperson.com/js/forms2/css/forms2-theme-simple.css
14400000
679
https://www.liveperson.com/app-a67934f98310cfbd574b.js
24000000
76406
https://www.liveperson.com/ea88be26-5ec726b97ccd91807533.js
24000000
70920
https://www.liveperson.com/8b7b4f80-443c3d9f8660b51ac0ed.js
24000000
63612
https://www.liveperson.com/framework-0624a34481a5ac3a4b67.js
24000000
45022
https://www.liveperson.com/b637e9a5-2333b407fb67851a7bda.js
24000000
32051
https://www.liveperson.com/commons-6115c0c21b6d230f74fe.js
24000000
19025
https://www.liveperson.com/644f92c5-b1ed9e5044fbd0f3ac48.js
24000000
18704
https://www.liveperson.com/dc6a8720040df98778fe970bf6c000a41750d3ae-2f91262c12143648e281.js
24000000
5480
https://www.liveperson.com/webpack-runtime-2752376cfa6d55632fb6.js
24000000
3383
https://www.liveperson.com/component---src-templates-page-js-4bd7d0acb20c0c9e9f5f.js
24000000
2746
https://www.liveperson.com/589-007d2ca966e2983cb12d.js
24000000
2087
https://snap.licdn.com/li.lms-analytics/insight.min.js
27643000
3348
https://z.moatads.com/addthismoatframe568911941483/moatframe.js
55492000
1410
https://www.clarity.ms/eus-c/s/0.6.40/clarity.js
86400000
23952
https://global.localizecdn.com/localize.js
259200000
22571
https://d1hryyr5hiabsc.cloudfront.net/web2020/css/window.min.css?c=266
533280000
1837
Reduce JavaScript execution time — 17.0 s
JavaScript (JS) execution time can be lowered by reducing the time required for parsing, compiling and executing JS. Delivering smaller JS payloads may help with this.
URL Total CPU Time (Ms) Script Evaluation (Ms) Script Parse (Ms)
https://unpkg.com/@lottiefiles/lottie-player@0.4.0/dist/lottie-player.js
6544.088
4072.5
18.46
https://www.liveperson.com/
5103.048
3346.396
11.964
https://www.clarity.ms/eus-c/s/0.6.40/clarity.js
3144.356
1507.16
4.04
https://script.hotjar.com/modules.d00377d3a043900eb4ef.js
2994.544
2419.224
21.18
Unattributable
1371.532
20.62
0.788
https://info.liveperson.com/js/forms2/js/forms2.min.js
818.316
609.608
29.336
https://global.localizecdn.com/localize.js
645.1
550.716
4.144
https://www.googletagmanager.com/gtm.js?id=GTM-K85P2PM&gtm_auth=L7YAdZ4-MYemlNPui4lJ0g&gtm_preview=env-2&gtm_cookies_win=x
599.644
529.72
25.652
https://cdn.cookielaw.org/scripttemplates/6.30.0/otBannerSdk.js
548.204
358.924
33.804
https://trk.techtarget.com/tracking.js
504.38
13.328
2.1
https://s7.addthis.com/static/layers.fa6cd1947ce26e890d3d.js
477.5
249.848
15.332
https://s7.addthis.com/js/300/addthis_widget.js
428.696
350.768
31.12
https://www.liveperson.com/webpack-runtime-2752376cfa6d55632fb6.js
399.392
392.364
0.5
https://www.google-analytics.com/gtm/optimize.js?id=GTM-WNL8F6B
276.62
265.368
7.948
https://lpcdn.lpsnmedia.net/le_unified_window/10.20.1.9-release_5536/mobileEmbedded.js?version=10.20.1.9-release_5536
269.44
146.036
61.42
https://lptag.liveperson.net/lptag/api/account/5288836/configuration/applications/taglets/.jsonp?v=2.0&df=undefined&s=salesPages&b=undefined
264.876
212.256
16.14
https://www.liveperson.com/framework-0624a34481a5ac3a4b67.js
199.072
167.14
7.956
https://www.liveperson.com/component---src-templates-page-js-4bd7d0acb20c0c9e9f5f.js
183.12
174.952
0.596
https://lpcdn.lpsnmedia.net/le_secure_storage/3.18.0.0-release_5078/storage.secure.min.html?loc=https%3A%2F%2Fwww.liveperson.com&site=5288836&env=prod
179.664
122.376
16.916
https://connect.facebook.net/signals/config/345761245895989?v=2.9.83&r=stable
163.252
133.124
19.18
https://j.6sc.co/6si.min.js
141.64
125.092
2.172
https://www.liveperson.com/commons-6115c0c21b6d230f74fe.js
133.712
125.408
3.404
https://unpkg.com/@dotlottie/player-component@1.0.0/dist/dotlottie-player.js
126.784
81.48
19.724
https://www.google-analytics.com/analytics.js
123.544
113.836
3.456
https://lpcdn.lpsnmedia.net/le_secure_storage/3.18.0.0-release_5078/storage.secure.min.js?loc=https%3A%2F%2Fwww.liveperson.com&site=5288836&force=1&env=prod
121.66
104.216
2.592
https://ws.zoominfo.com/pixel/sIAQENljafK1NeY4eIX6
107.74
100.168
2.336
https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html#rand=0.07883505394594792&iit=1663666052923&tmr=load%3D1663666052862%26core%3D1663666052907%26main%3D1663666052917%26ifr%3D1663666052928&cb=0&cdn=0&md=0&kw=&ab=-&dh=www.liveperson.com&dr=&du=https%3A%2F%2Fwww.liveperson.com%2F&href=https%3A%2F%2Fwww.liveperson.com%2F&dt=The%20Best%20Conversational%20AI%20Platform%20%7C%20LivePerson&dbg=0&cap=tc%3D0%26ab%3D0&inst=1&jsl=0&prod=undefined&lng=en&ogt=author%2Ctype%3DWebPage%2Curl%2Cdescription%2Cimage%2Ctitle&pc=men&pub=ra-621685298b452c11&ssl=1&sid=63298784d3759610&srf=0.01&ver=300&xck=0&xtr=0&og=title%3DThe%2520Best%2520Conversational%2520AI%2520Platform%2520%257C%2520LivePerson%26image%3Dhttps%253A%252F%252Fstatic.liveperson.com%252Fstatic-assets%252F2022%252F02%252F15141613%252Flarge-1.jpg%26description%3DLivePerson%25E2%2580%2599s%2520Conversational%2520AI%2520platform%2520provides%2520solutions%2520for%2520customer%2520care%252C%2520Conversational%2520Commerce%252C%2520voice%2520solutions%252C%2520and%2520more.%26url%3Dhttps%253A%252F%252Fwww.liveperson.com%252F%26type%3DWebPage%26author%3DLivePerson%2520Team&csi=undefined&rev=v8.28.8-wp&ct=1&xld=1&xd=1
98.396
70.904
16.328
https://www.liveperson.com/app-a67934f98310cfbd574b.js
78.788
2.412
28.924
https://connect.facebook.net/en_US/fbevents.js
68.776
60.028
5.696
https://connect.facebook.net/signals/config/260036111459291?v=2.9.83&r=stable
67.872
35.88
22.244
https://va.v.liveperson.net/api/js/5288836?&cb=lpCb43167x87185&t=sp&ts=1663666053725&pid=9816444761&tid=7944665772&pt=The%20Best%20Conversational%20AI%20Platform%20%7C%20LivePerson&u=https%3A%2F%2Fwww.liveperson.com%2F&sec=%5B%22salesPages%22%5D&df=2&os=4&sdes=%5B%7B%22type%22%3A%22ctmrinfo%22%2C%22info%22%3A%7B%22cstatus%22%3A%22Direct%22%2C%22ctype%22%3A%22%22%2C%22companyBranch%22%3A%22https%3A%2F%2Fwww.liveperson.com%2F%22%2C%22socialId%22%3A%22%22%2C%22accountName%22%3A%22%22%2C%22role%22%3A%22%22%2C%22imei%22%3A%22%22%7D%7D%2C%7B%22type%22%3A%22personal%22%2C%22personal%22%3A%7B%22company%22%3A%22https%3A%2F%2Fwww.liveperson.com%2F%22%7D%7D%2C%7B%22type%22%3A%22ctmrinfo%22%2C%22info%22%3A%7B%22cstatus%22%3A%22Direct%22%2C%22ctype%22%3A%22%22%2C%22companyBranch%22%3A%22https%3A%2F%2Fwww.liveperson.com%2F%22%2C%22socialId%22%3A%22%22%2C%22accountName%22%3A%22%22%2C%22role%22%3A%22null%22%2C%22imei%22%3A%22null%22%7D%7D%2C%7B%22type%22%3A%22personal%22%2C%22personal%22%3A%7B%22company%22%3A%22https%3A%2F%2Fwww.liveperson.com%2F%22%7D%7D%5D&identities=%5B%7B%22iss%22%3A%22LivePerson%22%2C%22acr%22%3A%220%22%7D%5D
63.096
60.404
0.476
https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
54.012
30.292
10.196
Minimize main-thread work — 27.3 s
Main-thread work timing can be lowered by reducing the time required for parsing, compiling and executing JS. Delivering smaller JS payloads may help with this.
Category Time Spent (Ms)
Script Evaluation
17268.816
Other
5123.456
Style & Layout
1497.064
Garbage Collection
1370.38
Rendering
1170.552
Script Parsing & Compilation
557.136
Parse HTML & CSS
294.284
Reduce the impact of third-party code — Third-party code blocked the main thread for 4,620 ms
It is advised to either limit, remove or delay the loading of redundant third-party code which may be significantly impacting load performance.
Third-Party Transfer Size (Bytes) Main-Thread Blocking Time (Ms)
SHOW DETAILS
173527
2271.292
SHOW DETAILS
71520
1303.636
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2246
350.632
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226372
246.7
SHOW DETAILS
87311
197.352
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129692
137.6
SHOW DETAILS
66687
68.016
SHOW DETAILS
204431
45.912
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62176
0
SHOW DETAILS
26557
0
SHOW DETAILS
20965
0
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15208
0
SHOW DETAILS
8848
0
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6426
0
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2940
0
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2309
0
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2235
0
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1822
0
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1410
0
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1409
0
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1365
0
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1100
0
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753
0
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704
0
Image elements do not have explicit `width` and `height`
Reduce layout shifts and improve CLS by setting explicit width and height properties on image elements.
URL
https://static.liveperson.com/static-assets/2022/02/14123738/Homepage_07_UseCase_MW_02-14_2x.png
https://static.liveperson.com/static-assets/2022/02/09184917/Homepage_09-1-Product-KS_1-14_2x-3.png
https://static.liveperson.com/static-assets/2022/03/04095023/Stevie-Award-thumbnail-V1-large_2x.jpg
https://static.liveperson.com/static-assets/2022/02/14171600/homepage-10-values-JV_02-14%402x.png
https://static.liveperson.com/static-assets/2022/08/31100108/cost-savings_asset-thumbnail%402x.jpg
https://static.liveperson.com/static-assets/2022/02/10104619/Values_13-Photo-LE_02-03_2x.jpg
https://static.liveperson.com/static-assets/2022/02/09185130/Homepage_12-Logo-LE_1-10_2x-1.jpg
https://static.liveperson.com/static-assets/2022/08/26160656/logo-light-new-png.png
https://static.liveperson.com/static-assets/2022/08/25095502/logos-alone-rev.svg
https://static.liveperson.com/static-assets/2022/02/10151819/By-need_Commerce_Logo-SVG-DavidsBridal-LE-02-10.svg
https://static.liveperson.com/static-assets/2022/02/01233807/icon_product-conversational-cloud_circle-gradient.png
https://static.liveperson.com/static-assets/2022/04/29162528/04-Virgin-Media.svg
https://ad.doubleclick.net/ddm/activity/src=11448915;type=invmedia;cat=livep000;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;tfua=;npa=;ord=1?
https://ad.doubleclick.net/ddm/activity/src=11448915;type=invmedia;cat=livep000;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;tfua=;npa=;ord=1?
Registers an `unload` listener
The 'unload' event does not fire reliably, causing issues with browser optimizations such as the Back-Forward Cache. It is recommended that 'pagehide' or 'visibilitychange' events are used instead.
Source
SHOW DETAILS
SHOW DETAILS
SHOW DETAILS
SHOW DETAILS
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First Contentful Paint (3G) — 9941 ms
The time taken for the first image or text on the page to be rendered while on a 3G network.
73

Accessibility

Indicates how accessible the page is and highlights opportunities where the page can be made more accessible to users of liveperson.com. This includes details about various page attributes that can be optimized.

Navigation

`[accesskey]` values are unique
Access keys assist users with focusing on different parts of the page. Each access key should be unique for proper navigation.
The page contains a heading, skip link, or landmark region
It is advised to provide ways to bypass repetitive content, allowing users to navigate the page efficiently.
`[id]` attributes on active, focusable elements are unique
Ensure all focusable elements have a unique id value to allow them to be visible to users of assistive technologies, like a screen reader.
No element has a `[tabindex]` value greater than 0
Although technically valid, a tabindex value greater than 0 often creates frustrating experiences for users who rely on assistive technologies.

ARIA

`button`, `link`, and `menuitem` elements have accessible names
Without accessible names on elements, screen readers will default to announcing a generic name, which means your content will be less accessible to users who rely on screen readers.
`[aria-hidden="true"]` is not present on the document `<body>`
If aria-hidden=true is set on the document body, assistive technologies, like a screen reader will work inconsistently.
`[aria-hidden="true"]` elements do not contain focusable descendents
Interactive elements within an aria-hidden=true element are unavailable to users of assistive technologies, like a screen reader.
ARIA input fields have accessible names
Generic names are announced to users of assistive technologies, like a screen reader, when an input field does not have an accessible name specified.
ARIA `meter` elements have accessible names
Without accessible names on elements, screen readers will default to announcing a generic name, which means your content will be less accessible to users who rely on screen readers.
ARIA `progressbar` elements have accessible names
Without accessible names on elements, screen readers will default to announcing a generic name, which means your content will be less accessible to users who rely on screen readers.
`[role]`s have all required `[aria-*]` attributes
Some ARIA roles have required 'aria-*' attributes, which provide essential information about state and functionality.
Elements with an ARIA `[role]` that require children to contain a specific `[role]` have all required children.
Some ARIA parent roles cannot perform their intended functions if specific child roles are not used.
`[role]`s are contained by their required parent element
Some ARIA child roles cannot perform their intended functions if specific parent roles are not used.
`[role]` values are valid
All ARIA roles require valid values to perform their intended functions.
ARIA toggle fields have accessible names
Generic names are announced to users of assistive technologies, like a screen reader, when a toggle field does not have an accessible name specified.
ARIA `tooltip` elements have accessible names
Without accessible names on elements, screen readers will default to announcing a generic name, which means your content will be less accessible to users who rely on screen readers.
ARIA `treeitem` elements have accessible names
Without accessible names on elements, screen readers will default to announcing a generic name, which means your content will be less accessible to users who rely on screen readers.
`[aria-*]` attributes have valid values
ARIA attributes cannot be interpreted with invalid values when used by screen readers and other assistive technologies.
`[aria-*]` attributes are valid and not misspelled
ARIA attributes cannot be interpreted with invalid names when used by screen readers and other assistive technologies.

Names and labels

Buttons have an accessible name
Buttons become unusable as they are announced simply as "button" when the button does not have an accessible name, when used by screen readers and other assistive technologies.
Document has a `<title>` element
Search engines, screen reader users and other assistive technology users rely on the title to provide an overview of the page and to help determine if the page is relevant to their search.
No form fields have multiple labels
Having multiple labels for form fields can be confusing to assistive technologies, like a screen reader.
`<frame>` or `<iframe>` elements have a title
Screen reader users and other assistive technology users rely on frame titles to describe the contents of frames.
`<input type="image">` elements have `[alt]` text
Input buttons with alternative text assist screen readers and other assistive technology users to understand its purpose.
Form elements have associated labels
Screen readers and other assistive technologies rely on labels to properly announce form controls.
Links have a discernible name
In order to improve the navigation for screen reader and other assistive technology users, use link text that is unique, focusable and discernible.
`<object>` elements have alternate text
It is advised that alt text is used on '<object>' elements in order to provide meaning to screen reader and other assistive technology users, as these technologies are unable to translate non-text content.

Tables and lists

`<dl>`'s contain only properly-ordered `<dt>` and `<dd>` groups, `<script>`, `<template>` or `<div>` elements.
Screen readers and other assistive technologies may produce poor and inaccurate output when definition lists are not properly marked up.
Definition list items are wrapped in `<dl>` elements
In order for screen readers and other assistive technologies to properly announce definition list items ('<dt>' and '<dd>'), they must be wrapped in parent a '<dl>' element.
Lists contain only `<li>` elements and script supporting elements (`<script>` and `<template>`).
Use proper list structure to aid screen readers and other assistive technologies.
List items (`<li>`) are contained within `<ul>` or `<ol>` parent elements
In order for screen readers to announce list items, ensure that list items ('<li>') are contained within parent '<ul>' or '<ol>' tags.
Cells in a `<table>` element that use the `[headers]` attribute refer to table cells within the same table.
Screen readers and other assistive technologies have features to make navigating tables easier. Ensure that '<td>' cells using the headers attribute only refer to other cells in the same table, to improve screen reader user experience.
`<th>` elements and elements with `[role="columnheader"/"rowheader"]` have data cells they describe.
Screen readers and other assistive technologies have features to make navigating tables easier. Ensure that table headers refer to some set of cells, to improve screen reader user experience.

Internationalization and localization

`<html>` element has a `[lang]` attribute
It is advised to provide a lang attribute so that screen readers and other assistive technologies are guaranteed to announce the page's text correctly. When not provided, the user's default language setting will be used which may cause inaccuracies.
`<html>` element has a valid value for its `[lang]` attribute
Specify a valid BCP 47 language in order to help screen readers and other assistive technologies announce text properly.
`[lang]` attributes have a valid value
Specify a valid BCP 47 language on elements in order to help screen readers and other assistive technologies announce text properly.

Best practices

The document does not use `<meta http-equiv="refresh">`
Pages that refresh automatically cause a poor user experience as focus is directed back to the top of the page unexpectedly.
`[user-scalable="no"]` is not used in the `<meta name="viewport">` element and the `[maximum-scale]` attribute is not less than 5.
For users with low vision who rely on screen magnification, ensure that zooming is not disabled.

Audio and video

`<video>` elements contain a `<track>` element with `[kind="captions"]`
Liveperson.com may provide assistance to deaf or hearing-impaired users with captions on videos.

ARIA

`[aria-*]` attributes do not match their roles
Avoid mismatching 'aria-*' attributes and their 'role' value, as it invalidates the attribute.
Failing Elements
English (United States)
ARIA IDs are not unique
Ensure all ARIA ID values are unique to prevent elements from being overlooked by assistive technologies, like a screen reader.
Failing Elements
Solutions

Contrast

Background and foreground colors do not have a sufficient contrast ratio.
Many (if not most) users find low-contrast text difficult or impossible to read.
Failing Elements
Accept All Cookies

Navigation

Heading elements are not in a sequentially-descending order
Properly order all headers and do not skip heading levels to better the navigation and readability for users of assistive technologies, like a screen reader.
Failing Elements
TRUSTED BY THOUSANDS OF BRANDS WORLDWIDE

Names and labels

Image elements do not have `[alt]` attributes
Provide short and descriptive alternative text where possible on informative elements.
Failing Elements
div.col-lg-12 > div.dropdown > a#languageMenu > img.globe
body > img
body > img

Manual Checks

The page has a logical tab order
The visual layout should be logical in its tab order and users cannot focus elements that are offscreen.
Interactive controls are keyboard focusable
Ensure that custom interactive controls are keyboard focusable and that a focus indicator is displayed.
Interactive elements indicate their purpose and state
Ensure that interactive elements (such as links and buttons) are distinguishable from non-interactive elements and that they indicate their state.
The user's focus is directed to new content added to the page
When new content (such as a dialogue) is added to the page, the user's focus should be directed to it.
User focus is not accidentally trapped in a region
Avoid focus being accidentally trapped when a user tabs in and out of controls or regions on page.
Custom controls have associated labels
Ensure that custom interactive controls have associated labels, which are provided by aria-label and aria-labelledby attributes.
Custom controls have ARIA roles
Ensure that all custom interactive controls have appropriate ARIA roles.
Visual order on the page follows DOM order
Ensure that the DOM order matches with the page's visual order, in order to improve navigation for screen readers and other assistive technologies.
Offscreen content is hidden from assistive technology
Ensure that offscreen content is hidden through the use of "display:none" styling or the aria-hidden attribute.
HTML5 landmark elements are used to improve navigation
Elements such as <main> and <nav> are recommended as they are used by screen readers and other assistive technologies to improve keyboard navigation.
75

Best Practices

Indicates the recommended, best practices currently in place on the page and highlights the best practices that liveperson.com should incorporate. This includes practices such as protecting pages with HTTPS.

Audits

Avoids requesting the geolocation permission on page load
When requesting a user's location, provide context or consider tying the request to a user action to avoid confusion and mistrust from users.
Avoids requesting the notification permission on page load
When requesting permission to send notifications, provide context or consider tying the request to a user action to avoid confusion and mistrust from users.
Avoids front-end JavaScript libraries with known security vulnerabilities
Ensure that the use of third-party scripts is minimal and that only trusted third-party scripts are used as some may contain known security vulnerabilities which may be exploited by attackers.
Ensure CSP is effective against XSS attacks
Significantly reduce the risk of cross-site scripting attacks (XSS) by ensuring you have a strong Content Security Policy (CSP).
Description Directive Severity
No CSP found in enforcement mode
High

Audits

Allows users to paste into password fields
Ensure that password inputs may be pasted into to aid in the user's ability to use password managers and improve security.
Displays images with correct aspect ratio
Ensure that image display dimensions match their natural aspect ratio.
Serves images with appropriate resolution
For maximum image clarity, ensure images have natural dimensions and are proportional to the display size and pixel ratio.
Fonts with `font-display: optional` are preloaded
It is recommended that optional fonts are preloaded.

Audits

Page has the HTML doctype
Ensure a doctype is specified to prevent the browser from switching to quirks-mode.
Properly defines charset
It is advised to declare a character encoding, optionally via a <meta> tag in the first 1024 bytes of the HTML or in the Content-Type HTTP response header.

Audits

Detected JavaScript libraries
Below is a list of all front-end JavaScript libraries that were detected on the page.
Name Version
LitElement
2.3.1
lit-html
1.2.1
React
Gatsby
core-js
core-js-global@3.24.1; core-js-pure@2.6.11; core-js-pure@3.0.0
Avoids deprecated APIs
Avoid deprecated APIs which will eventually be removed the browser.

Audits

Does not use HTTPS — 1 insecure request found
Ensure that all pages are protected with HTTPS (including those that do not handle sensitive data) as HTTPS prevents tampering and passive listening on communications between the app and its users. Additionally, HTTPS is a prerequisite for HTTP/2 and many new web platform APIs.
Insecure URL Request Resolution
http://liveperson.com/
Allowed

Audits

Browser errors were logged to the console
Below is a list of all errors logged to the console, which indicate unresolved problems on the site.
Source Description
SHOW DETAILS
Failed to load resource: net::ERR_CONNECTION_FAILED
Missing source maps for large first-party JavaScript
Consider deploying source maps for added benefits such as the ability to debug while in production.
URL Map URL
https://lpcdn.lpsnmedia.net/le_unified_window/10.20.1.9-release_5536/mobileEmbedded.js?version=10.20.1.9-release_5536
https://unpkg.com/@lottiefiles/lottie-player@0.4.0/dist/lottie-player.js
https://unpkg.com/lottie-player.js.map
https://www.liveperson.com/webpack-runtime-2752376cfa6d55632fb6.js
https://www.liveperson.com/webpack-runtime-2752376cfa6d55632fb6.js.map
https://www.liveperson.com/framework-0624a34481a5ac3a4b67.js
https://www.liveperson.com/framework-0624a34481a5ac3a4b67.js.map
https://www.liveperson.com/ea88be26-5ec726b97ccd91807533.js
https://www.liveperson.com/ea88be26-5ec726b97ccd91807533.js.map
https://www.liveperson.com/dc6a8720040df98778fe970bf6c000a41750d3ae-2f91262c12143648e281.js
https://www.liveperson.com/dc6a8720040df98778fe970bf6c000a41750d3ae-2f91262c12143648e281.js.map
https://www.liveperson.com/component---src-templates-page-js-4bd7d0acb20c0c9e9f5f.js
https://www.liveperson.com/component---src-templates-page-js-4bd7d0acb20c0c9e9f5f.js.map
https://www.liveperson.com/commons-6115c0c21b6d230f74fe.js
https://www.liveperson.com/commons-6115c0c21b6d230f74fe.js.map
https://www.liveperson.com/b637e9a5-2333b407fb67851a7bda.js
https://www.liveperson.com/b637e9a5-2333b407fb67851a7bda.js.map
https://www.liveperson.com/app-a67934f98310cfbd574b.js
https://www.liveperson.com/app-a67934f98310cfbd574b.js.map
https://www.liveperson.com/8b7b4f80-443c3d9f8660b51ac0ed.js
https://www.liveperson.com/8b7b4f80-443c3d9f8660b51ac0ed.js.map
https://www.liveperson.com/644f92c5-b1ed9e5044fbd0f3ac48.js
https://www.liveperson.com/644f92c5-b1ed9e5044fbd0f3ac48.js.map
https://www.liveperson.com/589-007d2ca966e2983cb12d.js
https://www.liveperson.com/589-007d2ca966e2983cb12d.js.map
https://unpkg.com/@dotlottie/player-component@1.0.0/dist/dotlottie-player.js
https://unpkg.com/@dotlottie/player-component@1.0.0/dist/dotlottie-player.js.map
Issues were logged in the `Issues` panel in Chrome Devtools
There may be unresolved issues logged to Chrome Devtools.
Issue type
Cookie
79

SEO

Indicates how well the page is optimized for ranking in search engines and highlights Search Engine Optimization (SEO) opportunities for liveperson.com. This includes optimizations such as providing meta data.

Mobile Friendly

Has a `<meta name="viewport">` tag with `width` or `initial-scale`
It is advised to use a '<meta name="viewport">' tag for the optimization of liveperson.com on mobile screens.
Document uses legible font sizes — 100% legible text
Font sizes of 12px or less are too small to most mobile users without user gestures and further action. Aim for more than 60% of page text to use font sizes greater than 12px.
Source Selector % of Page Text Font Size
SHOW DETAILS
100.00%
≥ 12px
Tap targets are sized appropriately — 100% appropriately sized tap targets
Interactive elements (such as buttons and links) should be appropriately spaced, sized and easy enough to select or tap with regard to their surrounding elements.

Content Best Practices

Document has a `<title>` element
Search engines, screen reader users and other assistive technology users rely on the title to provide an overview of the page and to help determine if the page is relevant to their search.
Document has a meta description
Meta descriptions may be used by search engines when displaying a link to the page and should concisely summarize the page's content.
Document has a valid `hreflang`
Search engines can be instructed to list specific versions of a page for a given language or region through the use of hreflang links.
Document has a valid `rel=canonical`
Search engines can be suggested which URL should be shown in search results through the use of canonical links.
Document avoids plugins
The content of plugins cannot be indexed by search engines and many devices either restrict or do not support them.

Crawling and Indexing

Page has successful HTTP status code
Avoid pages with unsuccessful HTTP status codes as they may not be indexed by search engines.
Page isn’t blocked from indexing
Pages that cannot be crawled by search engines cannot be indexed or included in their search results. Ensure that search engines have permission to crawl all pages that should be indexed.
robots.txt is valid
Malformed robots.txt files prevent crawlers from understanding how a site wants to be crawled or indexed, which can be devastating to SEO.

Content Best Practices

Links do not have descriptive text — 4 links found
Make use of descriptive link text to assist search engines in understanding the content.
Image elements do not have `[alt]` attributes
Provide short and descriptive alternative text where possible on informative elements.
Failing Elements
div.col-lg-12 > div.dropdown > a#languageMenu > img.globe
body > img
body > img

Crawling and Indexing

Links are not crawlable
Ensure that the 'href' attribute of anchor elements links to the appropriate destination. This allows for more pages of the site to be discovered by search engines.

Manual Checks

Structured data is valid
Structured data can be validated through the use of the Structured Data Testing Tool and the Structured Data Linter.
30

PWA

Indicates how valid the aspects of a Progressive Web App (PWA) are for the page and highlights opportunities to enable/improve the PWA of liveperson.com. This includes details about web app manifests.

PWA Optimized

Content is sized correctly for the viewport
Ensure that the width of the app's content matches the width of the viewport, otherwise the app might not be optimized for mobile screens.
Has a `<meta name="viewport">` tag with `width` or `initial-scale`
It is advised to use a '<meta name="viewport">' tag for the optimization of liveperson.com on mobile screens.

Installable

Web app manifest or service worker do not meet the installability requirements — 1 reason
User engagement may be increased by leveraging the browsers ability to proactively prompt users to add the app to their homescreen.
Failure reason
No manifest was fetched

PWA Optimized

Does not register a service worker that controls page and `start_url`
A service worker is used to provide Progressive Web Apps the use of features such as working offline, the ability for the app to be added to the homescreen as well as push notifications.
Is not configured for a custom splash screen
Themed splash screens ensure a high-quality user experience at launch for app users.
View Data
Does not set a theme color for the address bar.
A theme may be applied to the browser address bar, which ideally can be made to match the site.
View Data
Does not provide a valid `apple-touch-icon`
iOS users of Progressive Web Apps will benefit from an apple touch icon, which can be defined with 'apple-touch-icon', which must point to a non-transparent 192px (or 180px) square PNG.
Manifest doesn't have a maskable icon
Maskable icons are great to ensure that images fill the entire shape when installing the app on a device.

Manual Checks

Site works cross-browser
Ensure that the Progressive Web App works correctly across every major browser.
Page transitions don't feel like they block on the network
Users perceive apps with responsive, snappy transitions as higher peforming and ensures a great user experience, even on a slow network.
Each page has a URL
Ensure that all pages are deep linkable via URL. They should also be unique for the purpose of shareability on social media.
Hosting

Server Location

Server IP Address: 54.198.218.142
Continent: North America
Country: United States
United States Flag
Region: Virginia
City: Ashburn
Longitude: -77.4728
Latitude: 39.0481
Currencies: USD
USN
USS
Languages: English

Web Hosting Provider

Name IP Address
Amazon Data Services NoVa
Registration

Domain Registrant

Private Registration: Yes
Name: PERFECT PRIVACY, LLC
Organization:
Country: US
City: Jacksonville
State: FL
Post Code: 32256
Email: a28ht34j486@networksolutionsprivateregistration.com
Phone: +1.5707088622
Note: Registration information is derived from various sources and may be inaccurate.

Domain Registrar

Name IP Address
Network Solutions, LLC 162.159.133.53
Security

Visitor Safety

Mature Content: Not Likely
McAfee WebAdvisor Rating: Safe
WOT Rating:
WOT Trustworthiness: 90/100
WOT Child Safety: 92/100
Note: Safety information is not guaranteed.

SSL/TLS Certificate

Issued To: *.liveperson.com
Issued By: Go Daddy Secure Certificate Authority - G2
Valid From: 11th April, 2022
Valid To: 13th May, 2023
Subject: CN = *.liveperson.com
Hash: e93a9a7d
Issuer: CN = Go Daddy Secure Certificate Authority - G2
OU = http://certs.godaddy.com/repository/
O = GoDaddy.com, Inc.
S = US
Version: 2
Serial Number: 9333337073058633224
Serial Number (Hex): 8186AC9E28A4D608
Valid From: 11th April, 2024
Valid To: 13th May, 2024
Signature Algorithm (Short Name): RSA-SHA256
Signature Algorithm (Long Name): sha256WithRSAEncryption
Authority Key Identifier: keyid:40:C2:BD:27:8E:CC:34:83:30:A2:33:D7:FB:6C:B3:F0:B4:2C:80:CE
Extended Key Usage: TLS Web Server Authentication, TLS Web Client Authentication
CRL Distribution Points:
Full Name:
URI:http://crl.godaddy.com/gdig2s1-4004.crl
Certificate Policies: Policy: 2.16.840.1.114413.1.7.23.1
CPS: http://certificates.godaddy.com/repository/
Policy: 2.23.140.1.2.1
Authority Information Access: OCSP - URI:http://ocsp.godaddy.com/
CA Issuers - URI:http://certificates.godaddy.com/repository/gdig2.crt
SCT List: Signed Certificate Timestamp:
Version : v1 (0x0)
Log ID : E8:3E:D0:DA:3E:F5:06:35:32:E7:57:28:BC:89:6B:C9:
03:D3:CB:D1:11:6B:EC:EB:69:E1:77:7D:6D:06:BD:6E
Timestamp : Apr 11 07:07:32.126 2022 GMT
Extensions: none
Signature : ecdsa-with-SHA256
30:44:02:20:05:01:42:F0:28:C8:BE:24:9A:1E:23:28:
D6:BC:46:98:7E:8C:D9:14:46:40:26:2A:7D:67:A1:FC:
77:35:2F:C9:02:20:1F:B7:09:F0:22:C6:B5:9A:21:4D:
5A:C3:75:E8:0A:E6:65:74:57:A3:29:70:8F:96:CB:D8:
0C:CB:36:6B:D0:93
Signed Certificate Timestamp:
Version : v1 (0x0)
Log ID : 35:CF:19:1B:BF:B1:6C:57:BF:0F:AD:4C:6D:42:CB:BB:
B6:27:20:26:51:EA:3F:E1:2A:EF:A8:03:C3:3B:D6:4C
Timestamp : Apr 11 07:07:32.480 2022 GMT
Extensions: none
Signature : ecdsa-with-SHA256
30:44:02:20:2F:D2:68:F4:C2:7B:3B:0D:72:A1:51:EF:
51:40:BF:57:E5:A8:CF:76:7A:88:ED:20:66:03:1E:A1:
A8:07:5E:9E:02:20:7A:35:C8:2D:D1:19:B5:7A:DF:33:
FD:D6:30:54:3D:7F:56:D9:22:B8:78:C4:71:19:E5:B3:
41:EC:5F:68:01:5E
Signed Certificate Timestamp:
Version : v1 (0x0)
Log ID : 7A:32:8C:54:D8:B7:2D:B6:20:EA:38:E0:52:1E:E9:84:
16:70:32:13:85:4D:3B:D2:2B:C1:3A:57:A3:52:EB:52
Timestamp : Apr 11 07:07:32.670 2022 GMT
Extensions: none
Signature : ecdsa-with-SHA256
30:45:02:20:6F:DE:39:F1:04:75:7E:0F:18:9C:DB:09:
CE:E6:12:B1:C8:85:25:48:EB:83:29:FC:BF:FF:F2:D3:
E2:53:16:4D:02:21:00:B6:13:12:49:AB:2C:74:97:E9:
4F:9C:C1:0F:4E:7A:45:72:0B:7E:7C:E4:33:CE:56:CA:
ED:24:66:87:25:60:8D
Key Usage: Digital Signature, Key Encipherment
Basic Constraints: CA:FALSE
Subject Alternative Name: DNS:liveperson.com
DNS:*.liveperson.com
Technical

DNS Lookup

A Records

Host IP Address Class TTL
liveperson.com. 54.198.218.142 IN 600

NS Records

Host Nameserver Class TTL
liveperson.com. edns1.ultradns.com. IN 7200
liveperson.com. edns1.ultradns.net. IN 7200
liveperson.com. a12-64.akam.net. IN 7200
liveperson.com. a1-175.akam.net. IN 7200
liveperson.com. edns1.ultradns.biz. IN 7200
liveperson.com. a3-64.akam.net. IN 7200
liveperson.com. edns1.ultradns.org. IN 7200

MX Records

Priority Host Server Class TTL
10 liveperson.com. mxa-002bef01.gslb.pphosted.com. IN 600
10 liveperson.com. mxb-002bef01.gslb.pphosted.com. IN 600

SOA Records

Domain Name Primary NS Responsible Email TTL
liveperson.com. edns1.ultradns.com. hostmaster.asia1.akam.net. 7200

TXT Records

Host Value Class TTL
liveperson.com. docusign=f30c94d3-cd15-45e9-a1e7-2acb75e62151 IN 600
liveperson.com. MS=ms60391570 IN 600
liveperson.com. docusign=52a3a2c6-cbf4-4d28-a390-05a9ed79dd35 IN 600
liveperson.com. LivePerson, IN 600
liveperson.com. google-site-verification=qXBler_AhxnQeTMOAlQz8fBq9Ue1I8P4CSSsbDByY6Y IN 600
liveperson.com. v=spf1 IN 600
liveperson.com. https://issues.sonatype.org/browse/OSSRH-54980 IN 600
liveperson.com. google-site-verification=VCn4T7l_AqLm9j2vbdIT86awAO08XXhttPLXm_v6S8Q IN 600
liveperson.com. amazonses:7igY32SsZAfHW+RfHpbJ1TcxuPeFc/6yD35weYlpNOA= IN 600
liveperson.com. google-site-verification=bOMSRrmAimokw4Gl_9REFq0vF3c2EjG0_ouMLsQ_boI IN 600
liveperson.com. globalsign-domain-verification=G6NdmBW6iX0VCvjX68WNzPnXwsiqEp-om0v4WpRgWt IN 600
liveperson.com. google-site-verification=h_15UHdNzhshiZgRdar0V__2NFBMQdis8Owo3mD4f2Q IN 600
liveperson.com. adobe-idp-site-verification=6f296e56f96a56e24c7d52fc395a00208b6e45fb7d06e87226163367a572f092 IN 600
liveperson.com. onetrust-domain-verification=08293f7a70544acab0d1229e3e852023 IN 600
liveperson.com. docker-verification=712b194c-5259-4586-80ed-3799cf3e6961 IN 600
liveperson.com. adobe-sign-verification=201c7b47177d8fb1ac2adae9d01a6cf IN 600

HTTP Response Headers

HTTP-Code: HTTP/1.1 200 OK
Content-Type: text/html; charset=utf-8
Server: GatsbyHosting
Date: 20th September, 2022
Cache-Control: public, max-age=24000, immutable
Content-Length: 323672
Connection: keep-alive
x-xss-protection: 1; mode=block
x-content-type-options: nosniff
referrer-policy: same-origin
x-frame-options: DENY
Accept-Ranges: bytes
Via: 1.1 varnish, 1.1 833189e24f3e31812a47b595ff310a14.cloudfront.net (CloudFront)
X-Served-By: cache-iad-kjyo7100150-IAD
X-Cache-Hits: 1
X-Timer: S1663606445.851229,VS0,VE2
Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
ETag: CPb+sK6OmvoCEAE=
Vary: Accept-Encoding
X-Cache: Hit from cloudfront
X-Amz-Cf-Pop: EWR52-C2
X-Amz-Cf-Id: Ucuw5B472ayNmUOgzZbfy-AcMpixKdRgjwa5H8XmYwbg7jbBBOnbWg==

Whois Lookup

Created: 24th August, 1998
Changed: 9th November, 2021
Expires: 23rd August, 2024
Registrar: Network Solutions, LLC
Status: clientTransferProhibited
Nameservers: a1-175.akam.net
a12-64.akam.net
a3-64.akam.net
edns1.ultradns.biz
edns1.ultradns.com
edns1.ultradns.net
edns1.ultradns.org
Owner Name: PERFECT PRIVACY, LLC
Owner Street: 5335 Gate Parkway care of Network Solutions PO Box 459
Owner Post Code: 32256
Owner City: Jacksonville
Owner State: FL
Owner Country: US
Owner Phone: +1.5707088622
Owner Email: a28ht34j486@networksolutionsprivateregistration.com
Admin Name: PERFECT PRIVACY, LLC
Admin Street: 5335 Gate Parkway care of Network Solutions PO Box 459
Admin Post Code: 32256
Admin City: Jacksonville
Admin State: FL
Admin Country: US
Admin Phone: +1.5707088622
Admin Email: a28ht34j486@networksolutionsprivateregistration.com
Tech Name: PERFECT PRIVACY, LLC
Tech Street: 5335 Gate Parkway care of Network Solutions PO Box 459
Tech Post Code: 32256
Tech City: Jacksonville
Tech State: FL
Tech Country: US
Tech Phone: +1.5707088622
Tech Email: nz4556ny8zf@networksolutionsprivateregistration.com
Full Whois: Domain Name: LIVEPERSON.COM
Registry Domain ID: 2090814_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.networksolutions.com
Registrar URL: http://networksolutions.com
Updated Date: 2021-11-09T09:15:09Z
Creation Date: 1998-08-24T04:00:00Z
Registrar Registration Expiration Date: 2024-08-23T04:00:00Z
Registrar: Network Solutions, LLC
Registrar IANA ID: 2
Reseller:
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Registry Registrant ID:
Registrant Name: PERFECT PRIVACY, LLC
Registrant Organization:
Registrant Street: 5335 Gate Parkway care of Network Solutions PO Box 459
Registrant City: Jacksonville
Registrant State/Province: FL
Registrant Postal Code: 32256
Registrant Country: US
Registrant Phone: +1.5707088622
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: a28ht34j486@networksolutionsprivateregistration.com
Registry Admin ID:
Admin Name: PERFECT PRIVACY, LLC
Admin Organization:
Admin Street: 5335 Gate Parkway care of Network Solutions PO Box 459
Admin City: Jacksonville
Admin State/Province: FL
Admin Postal Code: 32256
Admin Country: US
Admin Phone: +1.5707088622
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: a28ht34j486@networksolutionsprivateregistration.com
Registry Tech ID:
Tech Name: PERFECT PRIVACY, LLC
Tech Organization:
Tech Street: 5335 Gate Parkway care of Network Solutions PO Box 459
Tech City: Jacksonville
Tech State/Province: FL
Tech Postal Code: 32256
Tech Country: US
Tech Phone: +1.5707088622
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: nz4556ny8zf@networksolutionsprivateregistration.com
Name Server: A3-64.AKAM.NET
Name Server: A1-175.AKAM.NET
Name Server: A12-64.AKAM.NET
Name Server: EDNS1.ULTRADNS.COM
Name Server: EDNS1.ULTRADNS.NET
Name Server: EDNS1.ULTRADNS.BIZ
Name Server: EDNS1.ULTRADNS.ORG
DNSSEC: unsigned
Registrar Abuse Contact Email: domain.operations@web.com
Registrar Abuse Contact Phone: +1.8777228662
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2022-09-20T09:25:44Z <<<

For more information on Whois status codes, please visit https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en


This listing is a Network Solutions Private Registration. Mail
correspondence to this address must be sent via USPS Express Mail(TM) or
USPS Certified Mail(R); all other mail will not be processed. Be sure to
include the registrant's domain name in the address.

The data in Networksolutions.com's WHOIS database is provided to you by
Networksolutions.com for information purposes only, that is, to assist you in
obtaining information about or related to a domain name registration
record. Networksolutions.com makes this information available "as is," and
does not guarantee its accuracy. By submitting a WHOIS query, you
agree that you will use this data only for lawful purposes and that,
under no circumstances will you use this data to: (1) allow, enable,
or otherwise support the transmission of mass unsolicited, commercial
advertising or solicitations via direct mail, electronic mail, or by
telephone; or (2) enable high volume, automated, electronic processes
that apply to Networksolutions.com (or its systems). The compilation,
repackaging, dissemination or other use of this data is expressly
prohibited without the prior written consent of Networksolutions.com.
Networksolutions.com reserves the right to modify these terms at any time.
By submitting this query, you agree to abide by these terms.

For more information on Whois status codes, please visit
https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en.
View Raw Whois

Nameservers

Name IP Address
a1-175.akam.net 193.108.91.175
a12-64.akam.net 184.26.160.64
a3-64.akam.net 96.7.49.64
edns1.ultradns.biz 204.74.67.1
edns1.ultradns.com 204.74.66.1
edns1.ultradns.net 204.74.110.1
edns1.ultradns.org 204.74.111.1
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